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  4.9  
1053 reviewsacross 34 different locations, showing 12.
about 1 year ago
Professionalism, courteous & excellent language skills

Steven showed remarkable qualities, to name a few, professionalism, knowledgeable, courteous & great language skills. He played a major part in securing our sale in 7 days. We would definitely recommend Steven as your agent

Steven Xie

Steven Xie

  5   (49 reviews)
about 1 year ago
Amazing lady, communicator, caring & knowledgeable

We had a tight time frame to sell our home. Teena was with us all the way. With her hard work, dedication, understanding & knowledge of the property market, she was able to achieve a sale for us in 7 days. Teena truly cares for her clients, with regular updates & advice throughout the process. She became a trusted friend to us. We would highly recommend Teena to all.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Professionalism, efficiency & kindness.

We had the pleasure of working with Betty Ockerlander and her team at McGrath Epping on selling our much-loved home in North Epping. From start to finish, Betty was professional, knowledgeable, and incredibly efficient. Through the whole process it was clear that for Betty the happiness and satisfaction of the client are of primary importance. That was evident when at first, we have visited one of her open homes in the suburb and explained what kind of property we are looking for. Betty suggested to see another house that was for sale by a different agent. And she was right, we loved that house and have purchased it! This fact emphasises how well Betty can match customers’ requirements with property characteristics, and, most importantly, her primary dedication to customers in helping them purchasing the most suitable place to live. Subsequently, after purchasing the new home, we listed our current place for sale with Betty and we couldn’t have asked for a better experience. Betty is proactive and always one step ahead, ensuring the process runs smoothly and without delays. She gets straight to the point, explaining everything clearly and concisely, making what can often be a complex and overwhelming process feel effortless. Her kindness and genuine care for her clients truly set her apart—she listens, understands individual needs, and finds the best possible solutions. Thanks to Betty’s expertise and dedication, we felt confident and well-informed throughout the entire process. She made what could have been a stressful situation easy and seamless. We highly recommend Betty Ockerlander to anyone in need of selling a property—she’s simply the best!

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 1 year ago
Exceeds Expectations

Very in tune with the market and with supportive and influential network base. Thorough in research, exceptional in persuasive communication.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Fantastic team of professionals

Teena and team did a great job throughout the campaign to sell out property. Her knowledge of the local market is great and we received excellent advice on optimal marketing strategy. Really happy with the result and recommend without hesitation

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Excellent sales work by Betty, but let down by marketing assistant.

Betty Ockerlander did great work getting the sale of our 4 bedroom residential property over the line. She was very persistent with following up multiple potential buyers, then keeping me updated at all times with the progress. Also, Betty's negotiating strategy with potential buyers was very good and was ultimately successful at achieving an acceptable sale price under the existing market conditions. Betty's sales assistant, Kitty Chan, also did excellent work at open house inspections and general liaison with myself. Unfortunately, Betty's marketing assistant often created confusion by not being up to date with the status of the property sale, and not being able to follow simple instructions. Later, for some reason, he tried to insert himself into the settlement process which, per normal practice, was already being handled by the buyer's & seller's conveyancers, thereby creating much unnecessary confusion. Betty has since addressed this marketing assistant's poor performance.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 1 year ago
Personable, professional, providing prompt service

Teena and her team's enthusiastic handling of the sale of my unit was very impressive. A great sale price was achieved before auction. This attests ro Teena and her team's great work ethic, excellent communication skills, in-depth knowledge of the market and strong negotiating skills. I highly recommend Teena Vaughan and team from McGrath Estate Agents.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Teena Vaughan - an Excellent Agent.

Throughout the period of the sale of the property, Teena was thoroughly professional, patient, tolerant and sympathetic. Her knowledge of the market coupled with her outstanding communication skills led to a very good result. Following the sale, Teena was extremely helpful in assisting us right up to settlement - she certainly “went the extra mile”, and for this she is owed much gratitude and appreciation. Thank you so much, Teena.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Her ability to understand the seller’s perspective made the sales process smooth

Here’s a review written in English based on your input: --- I had the pleasure of working with her as my real estate agent, and I couldn’t be more impressed. She has an extensive knowledge of the local market, which was invaluable throughout the process. Her ability to understand the seller’s perspective made the sales process smooth and efficient. With her years of experience, she has a deep understanding of the dynamics of the real estate market, which truly set her apart. I highly recommend her to anyone looking for a professional and knowledgeable agent!

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Exceptional service and results

We recently had the pleasure of working with Teena and her team to sell our home, and we couldn’t be more pleased with the experience. From the very beginning, Teena provided exceptional service—always responsive, professional, and a true pleasure to work with. Teena’s deep knowledge of the local market was invaluable and played a key role in helping us sell our house off-market for a fantastic price. We are so grateful for their guidance throughout the entire process, and we truly felt like we were in the best hands every step of the way. We highly recommend Teena and her team to anyone looking to sell in the area—your home will be in great hands.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
about 1 year ago
Great to deal with.

Very professional and experienced group ready to help achieve the desired result. Thank you Betty and team.

Betty Ockerlander

Betty Ockerlander

  4.8   (493 reviews)
about 1 year ago
No one else is comparable

Selling your home is one of your biggest financial and personal decision you will ever make. It is a daunting exercise and especially choosing the right agent to do the job. Unfortunately, you don't know what your experience like until it is done. I have the fortune of working with Teena to sell my house and she made it stress free for me through constant updates and taking care of all the details to ensure the campaign go smoothly. I am so happy Teena is my agent.

Teena Vaughan

Teena Vaughan

  5   (373 reviews)
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