We had a very good experience working with Carlos (and his team), as he helped sell my mother-in-law's house. He was professional, kind and hard working. He even visited her in the hospital to keep her updated on the process, during what was obviously a very emotional time for her and the family. He kept us updated as needed - not too much, not too little. Always responsive via text and phone, with emails being a secondary form of communication. He took care of almost everything related to not just the promotion of the property, but also preparing it (repairs, cleanups, staging). It went very smoothly, It wasn't until the auction day that I realised just how much work he had put in behind the scenes. The turnout was huge, and the price it sold was much higher than we expected. We were so happy.
Carlos (Yong Ning) Ouyang
