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  4.9  
1431 reviewsacross 23 different locations, showing 12.
Seller review
Knowledgeable and a very good guide for the whole process
almost 7 years ago
Knowledgeable and a very good guide for the whole process

Qiao is knowledgeable of the local market and the trends. She was very clear on communicating the expectations and when there were offers below the expected range, she gave good advice on whether to accept such offers or not but still left the decision to me. She also provided regular updates on the progress of the various viewers and potential bidders. I would go back to Qiao if I were to transact another property in Melbourne again.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Buyer review
Experienced
almost 7 years ago
Experienced

Good Good agent 2000000

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Quick Sale
almost 7 years ago
Quick Sale

Whilst the sale amount was a little below my expectation it certainly was sold very quickly, Qiao did a great job and was very professional in her manner and I would have no hesitation in recommending her to anyone wanting to sell their property.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Above and beyond, really!
almost 7 years ago
Above and beyond, really!

Faith is the best real estate agent we've ever worked with (and we've had a lot). She has a great understanding and depth of knowledge. She's always friendly, ready to explain in detail, and supportive. We had a lot to do in a short time to get our property renovated and staged, she was always available to give advice including on colour choices for parts of the renovation material. She was there every step of the way ready to help in many ways and to tap her network of tradespeople. The Without any hesitation we would absolutely recommend Faith Chang to be your go-to selling agent.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Seller review
Pro-active, knowledgeable, worked hard to secure best possible deal
almost 7 years ago
Pro-active, knowledgeable, worked hard to secure best possible deal

I am based in the UK so it was important for me that Jackie, as my agent, would be able to progress matters based on my instructions. He did that extremely well and even when the we had a setback with the first buyer he gave me confidence that a buyer would be found. He was able to secure a very good price for me and he kept me informed every step of the way.

Jackie Deng

Jackie Deng

  4.9   (48 reviews)
Seller review
Very professionl and Good knowledge of the Market
about 7 years ago
Very professionl and Good knowledge of the Market

Jen was exceptional in the marketing and selling of our property at St Kilda Road and we were fully informed at all after every inspection. This particular property was not an easy sale but her dedication and perseverance got us a result in the end that we were happy with. As vendors we highly recommend her to sell your property.

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Buyer review
Professional and Considerate
about 7 years ago
Professional and Considerate

Ciao is a very professional agent with lots of knowledge and always try hard to make deal done. I negotiate the price with owner and get positive response from owner thanks Ciao’s professional and finally deal done and both side happy. Will definitely refer more friends if they want to buy sell in the surrounding area.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Outstanding service provided by Jackie.
about 7 years ago
Outstanding service provided by Jackie.

Jackie has proven to be an excellent agent. He is a consummate professional and his knowledge of the local market is second to none. Jackie's goldilock's approach to communication with us as vendors - not too much, not too little - was a real feature for us. He was always available and quick to respond to any enquiries. We were extremely happy with the final sale price and the entire sales process. All of that we put down to Jackie's hard work and professionalism.

Jackie Deng

Jackie Deng

  4.9   (48 reviews)
Seller review
Most hard working and communicative
about 7 years ago
Most hard working and communicative

Qiao is the most hard working agent I have seen, she would spend any time talking to you on your questions and concerns even at night. There was a period of time where I spent 1 to 2 hours talking to Qiao on my Property every night and she was very patient. Definitely recommend her.

Qiao Cai

Qiao Cai

  4.8   (116 reviews)
Seller review
Great agent - I would use her again
about 7 years ago
Great agent - I would use her again

In a difficult market Faith still managed to sell our apartment for close to want to what we wanted. You may not think that it's a ringing endorsement but it is. Any agent can sell in a good market but it's take a good agent to sell in a difficult market. You kept us informed at every step of the way and answered my (many) questions. We would use her again. Thanks Faith for selling our apartment.

Faith Chang

Faith Chang

  4.9   (296 reviews)
Buyer review
Excellent Service
about 7 years ago
Excellent Service

Jen was perfect and very responsive, was a pleasure to deal with. Having met a number of agents while looking Jen was the cream of the crop. Well done

Jen Lin Lau

Jen Lin Lau

  4.9   (433 reviews)
Seller review
Totally satisfactory
about 7 years ago
Totally satisfactory

Jason has been the most helpful and communicative agent from start to finish, very thorough and professional in all aspects of the sales process.I would not hesitate to recommend him as your agent

Jason Li

Jason Li

  4.7   (39 reviews)
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