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Our reviews

  4.9  
1244 reviewsacross 44 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, supportive, reliable, honest, responsive, clear communication, local expert.
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Seller review
Confident having my home sale in James' hands
almost 3 years ago
Confident having my home sale in James' hands

I met with several agents when planning on selling my Cherrybrook home. James gave me complete confidence that he would work hard to secure the best price on my home which has several challenges that might, at first glance, deter interest. With the assistance of an amazing stylist recommended by James we turned my home into a popular destination for buyers. James was constantly communicating with me; working well outside usual real estate agents hours. He was really engaging, too, with the parties who came through over the two weekends of Opens. The ultimate buyer advised me he was impressed, referring to James’ reputation as being honest to deal with. I have no doubt that James secured the highest possible price. I was relieved with the short sales campaign and extremely pleased as we achieved more, by far, than other agents suggested.

James Laing

James Laing

  4.9   (118 reviews)
Seller review
Gold Standard Real Estate Agency
almost 3 years ago
Gold Standard Real Estate Agency

Jack Ho is a thorough professional with excellent communication skills. I am extremely happy that we chose Murdoch Lee Cherrybrook (By Far the Best Agency in the Hills District). We would recommend them any day for selling the property for achieving results much beyond expectations. It was wonderful to work with Jack and be in touch with him. The entire journey starting from the initial discussion, signing the marketing contract to unconditional exchange of contracts, the process was really smooth. Jack is always prompt in communication, his responsiveness is unmatched. The sale process was transparent and detailed throughout with all pre-sales tasks executed by Jack making the house presented in the best possible way. Jack knew what our expectation was and he delivered what was promised in the begining. We would definitely seek Jack's advice and guidance again and have already recommend them as the pioneer agency in the area. Finally, if anyone is looking for an agency to sell or buy house in hills district, the far best of all is Murdoch Lee Estate Agents.

Jack Ho

Jack Ho

  4.9   (762 reviews)
Seller review
Excellent market sense
almost 3 years ago
Excellent market sense

Jack gave good suggestions for the marketing strategy and kept me informed of the progress during the whole period leading to the auction date. Finally the property was sold at the top of the range estimated by Jack. Well done.

Jack Ho

Jack Ho

  4.9   (762 reviews)
Seller review
Dedicated and Responsive
almost 3 years ago
Dedicated and Responsive

Jack showcased a commendable understanding of the area, maintained a robust network of potential buyers, and exhibited dedication in his efforts to sell the property. his adaptability to market fluctuations and accessibility for discussions with both buyers and sellers were notable attributes. In my opinion, Jack’s performance reflects balance of all aspects of the sales experience.

Jack Ho

Jack Ho

  4.9   (762 reviews)
Buyer review
Very professional
almost 3 years ago
Very professional

Very friendly and very professional

Jack Ho

Jack Ho

  4.9   (762 reviews)
Seller review
HONEST , PROFESSIONAL , COMMUNICATOR ,
almost 3 years ago
HONEST , PROFESSIONAL , COMMUNICATOR ,

Very honest , professional and reliable agent to work with . He cares about client and treat the client like a family member , will highly recommend him to all family and friends to use him for their sales , He has great knowledge about Hills , very easy to communicate with him and time never is issue for him to respond to any inquiries , he try very hard to sell the property the best price ( above the market price ) Thank you Mr Reza Zad

Reza Zad

Reza Zad

  4.9   (157 reviews)
Buyer review
Our special thanks to Ryan
almost 3 years ago
Our special thanks to Ryan

We recently moved here to Castle Hill from a regional town. It was a new experience for someone like us to understand the Sydney market. We thank Ryan for his genuine support. He made special time to show the property at our times even before it went to first open house. He treated us not like a buyer but as a human being which other agents didn’t have. Our experience with other agents was all about what our budget even without giving us to think whether we like it or not. At the end we made the highest offer to this property within 3 days it came to market. Ryan was even flexible to arrange additional inspection times at our own request. He was very respectful and honest. We highly recommend to go to MurdochLee from our own experience.

Jack Ho

Jack Ho

  4.9   (762 reviews)
Seller review
Great Agent, Great Campaign, Great Result!
almost 3 years ago
Great Agent, Great Campaign, Great Result!

I highly recommend James Laing at Murdoch Lee Estate Agents. He is an extremely professional agent who is highly regarded and respected. James has an excellent understanding of the area. He was extremely helpful during the entire campaign with an extensive network of contacts including tradesmen and stylists who were quick to assist in preparing the house for sale with beautiful presentation. James is an extremely organised, hardworking agent. He made himself available for more open house inspections than any other agent and was extremely helpful to prospective purchasers with after hour viewings. James made me feel comfortable and confident throughout the entire process. He always made time to discuss the sale of my property or answer any questions I had. James could not have done more in helping me sell my property in Castle Hill. His commitment not only achieved a great price but exceeded all my expectations on auction day. I highly recommend James if you are looking to sell your home.

James Laing

James Laing

  4.9   (118 reviews)
Seller review
Knowledgeable, friendly agent who achieved an outcome we are happy with.
almost 3 years ago
Knowledgeable, friendly agent who achieved an outcome we are happy with.

James knows the local area and the market very well, and was able to provide us with realistic expectations for our sale ... and to then achieve an outcome within those expectations, and with which we were very happy. He is friendly and easy to deal with, and maintained a great level of communication throughout the sales process. Before we made the decision to sell, he went above and beyond in helping provide us with information we needed. We felt supported by James and the greater Murdoch Lee team. We were confident in James' knowledge of the local market and comfortable working with him on a personal level - and even our dog was happy to greet him when he arrived ahead of inspections! We would recommend him to anyone looking to sell in the Hills area.

James Laing

James Laing

  4.9   (118 reviews)
Buyer review
Jack went above and beyond - first impressions last
almost 3 years ago
Jack went above and beyond - first impressions last

First and foremost, thank you Jack for helping us buy a great home. I remember my first phone call with Jack to enquire about the property. Jack came across as a genuine, approachable and knowledgeable agent, and his advice was candid and to the point. Being a good judge of character, my first impression of Jack was very positive. Jack allowed me to see the property 3 times. He answered all questions and if he didn't know, he'd find out and always get back to me. Within less than 2 weeks, we made an offer. Jack met us at his office after hours (8pm), took time to explain the process and there was no rush. He is thorough, detail-oriented and would never forget to follow up on pending actions from everyone involved (buyer/vendor/their solicitors). I honestly think Jack did more than what's expected of an agent. He went above and beyond. From start to finish, the process was seamless and everything worked out perfectly. I couldn't have asked for a better agent. If you're a vendor looking for a great agent, there'll be no missed opportunities with Jack as he treats all potential buyers with care and honesty. I value consistency, fairness and kindness in people, and Jack ticks all the boxes. Thanks again, Jack. All the best! SK

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (263 reviews)
Seller review
Excellent Agent with Prompt and Professional Service
almost 3 years ago
Excellent Agent with Prompt and Professional Service

I recently had the pleasure of working with Jack Bi and I must say, his professionalism and prompt service exceeded my expectations. From the moment I reached out to him, he was responsive and attentive, making me feel like a valued client. Jack Bi demonstrated extensive knowledge in his field and guided me through every step of the process. He took the time to understand my needs and preferences, ensuring that I was well-informed and comfortable with the decisions I made. His expertise and attention to detail were evident throughout our interactions. One aspect that particularly impressed me was his promptness. Jack Bi was always available when I had questions or concerns. He promptly returned my calls and emails, providing the necessary information in a clear and concise manner. His efficiency made the entire process smooth and hassle-free. Furthermore, Jack Bi exhibited a high level of professionalism in his conduct. He maintained a friendly and respectful demeanor, and I felt confident in his ability to represent my interests. He demonstrated excellent negotiation skills and went above and beyond to ensure I received the best possible outcome. Overall, I highly recommend Jack Bi for anyone seeking a professional and dedicated agent. His prompt service, combined with his expertise and professionalism, made my experience a truly positive one. I would not hesitate to work with him again in the future. Thank you, Jack Bi, for your outstanding service!

Jack (Jianjie) Bi

Jack (Jianjie) Bi

  5   (263 reviews)
Buyer review
Very kind and great experience
almost 3 years ago
Very kind and great experience

Thank you, Ryan was very helpful, told me everything I needed to know about the house, he also gave me very useful advice. Overall amazing communication and I was very happy with the experience.

Ryan Bolgoff

Ryan Bolgoff

  5   (138 reviews)
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