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Our reviews

  5  
709 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: stress-free process, honest, supportive, reliable, responsive, local expert, clear communication.
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Seller review
Fantastic communication and very approachable
4 days ago
Fantastic communication and very approachable

Liam has been a pleasure to deal with. Professional the whole way through. Very good communication - which is a big deal to me.

Liam Banks

Liam Banks

  5   (51 reviews)
Seller review
Paddy was prompt and professional and showed kindness towards my mother in this sale.
9 days ago
Paddy was prompt and professional and showed kindness towards my mother in this sale.

Paddy was very responsive and this was the second time I had dealt with him and his agency. My husband and I had purchased 46 Wallace street through Paddy two years prior to this sale. During that purchase there was an issue with a roof that was not yet compliant due to a previous house fire. After negotiations the purchase price was adjusted down for the cost to have this repaired. As our current home had been sold already we accepted this offer and moved in despite the inconvenience. I chose to use Paddy again 2 years later when my husband passed away. Paddy again was prompt and professional in my dealings with him and the sale of 46 Wallace street was quick as he suggested it would be. I would only suggest more information of the current market and genuine transparency of what pricing to expect forthcoming. The written appraisal given me for 46 Wallace street for this sale by Paddy was for offers over $900k however within one week Paddy had recommended the sale price be dropped by $100k. My home was sold for over $100k less within only a few weeks on the market. Whilst I accepted this offer due to the situation I found myself in after my husbands passing , the sale price was far below what I had expected and extremely lower then the initial listing price set and recommended by the agent.

Paddy Ryan

Paddy Ryan

  4.7   (62 reviews)
Seller review
A tough road with a satisfying ending
18 days ago
A tough road with a satisfying ending

The sale of my property took significantly longer than anticipated, mostly because of the market's softening. Matthew has consistently demonstrated support and professionalism along the entire process.

Matt Hawkins

Matt Hawkins

  5   (394 reviews)
Seller review
Excellent service and a great result.
about 1 month ago
Excellent service and a great result.

My partner and I were very pleased with Robbie's dedication and professionalism. Robbie kept us well informed and made the sale of my home an effortless experience from start to settlement, achieving a very good result. Highly recommended.

Robbie Witt

Robbie Witt

  4.9   (337 reviews)
Seller review
Professional, Honest and Supportive
about 1 month ago
Professional, Honest and Supportive

Thank you, Robbie, for making the sale of my home such a smooth experience. I can’t speak highly enough of you. You’ve helped me with appraisals over the years, so when it came time to sell, I knew I wanted you as my agent. Your down-to-earth, honest approach was exactly what I was looking for, and I really appreciated the way you guided me through the process while I was dealing with so much stress outside of the sale itself. You priced the property well, kept me updated every step of the way, and negotiated a great outcome. I was also very grateful that you went above and beyond to help with a rental. Your professionalism, support, and genuine care shone through every step of the way. I wouldn’t hesitate to recommend Robbie, and I’ll certainly be back in the future.

Robbie Witt

Robbie Witt

  4.9   (337 reviews)
Seller review
The Right Choice
about 1 month ago
The Right Choice

Matt and the NGU team were incredible and should be considered as the only good choice when choosing an agent! Matt was prompt, knowledgable but most importantly reassuring. He gave great advice at every step and I felt complete trust in his advice and plans. We would not have received anywhere near as good an outcome as we did without Matt. Thankful for him and the team as its helped our young family be set up for success in the next stage of our lives. Thankyou Matt!

Matt Hawkins

Matt Hawkins

  5   (394 reviews)
Seller review
Excellent communicator and knowledge
about 2 months ago
Excellent communicator and knowledge

From the moment we listed our property, they handled everything with professionalism, confidence, and care. They kept us informed throughout the process, answered our endless questions and somehow made the whole experience far less stressful than we expected. Their knowledge of the market was impressive, their communication was outstanding The result met our expectations, and we couldn't be happier. If you're looking for a real estate agent who works hard, gets results, and keeps you sane during the process, look no further than Matt. Five stars, highly recommended.

Matt Hawkins

Matt Hawkins

  5   (394 reviews)
Seller review
Exceptional seller experience!
2 months ago
Exceptional seller experience!

Liam was exceptional to deal with from enquiry through to post-sale. His knowledge of the local market left no doubt in our minds that we were in capable hands. Liam went above and beyond to ensure that we set realistic and achievable goals from the outset, ensuring that the sale was smooth, with clear communication throughout and genuine care about the outcome - not just a tick and flick. I would highly recommend Liam every time.

Liam Banks

Liam Banks

  5   (51 reviews)
Seller review
Brilliant and good communicator
2 months ago
Brilliant and good communicator

Always calls when he says he will. Kept me will informed on what was happening, but also what wasn't. Liam is a refreshing change and a pleasure to work with.

Liam Banks

Liam Banks

  5   (51 reviews)
Seller review
Outstanding service across three successful sales
2 months ago
Outstanding service across three successful sales

Liam was awesome from start to finish. He sold three units for me and made the whole process easy. Great communication, knew the Toowoomba market inside out, and always kept me in the loop. Couldn't recommend him highly enough — if you want someone who gets results, Liam's your man.

Liam Banks

Liam Banks

  5   (51 reviews)
Seller review
Great job - thanks
2 months ago
Great job - thanks

Liam and Matt did a lovely job sensitively marketing our family property. Thanks for good communication and getting a great price

Liam Banks

Liam Banks

  5   (51 reviews)
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