OBrien Real Estate Carrum Downs came highly recommended, and they have truly delivered. Our property manager, Jae Lukey, has been outstanding. For us, as out-of-state owners, finding a manager we could trust to look after our property was absolutely crucial. Jae has maintained an exceptional level of communication, market knowledge, transparency, and attention to detail from the very start. From getting tenants in from the first open, to engaging relevant tradespeople to maintain the property and managing utilities, we have complete peace of mind knowing our investment is in her capable hands.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

Jae has been absolutely amazing to work with. As first-time investment property owners—managing everything from interstate—we really needed someone who could guide us through the details, and Jae has done exactly that. She’s walked us through every step, made thoughtful decisions on our behalf, and secured lovely tenants for us within a week. Communication with Jae is effortless. Phone calls are never an issue, and she’s always available when we need her. She often calls ahead of sending an email or just to provide an update, which has kept us informed and reassured throughout the process. It has truly been a pleasure working with her. She’s taken all the stress out of our first rental investment, and we couldn’t be happier with the service she’s provided. Highly recommend!

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

I would like to express my sincere appreciation for my rental manager, Jae, for her outstanding efficiency and professionalism. She is always proactive in keeping me updated after every home inspection and consistently provides clear, detailed information about potential applicants. Her prompt communication and dedication give me great confidence that my property is in excellent hands. I am truly grateful for her hard work and commitment — highly recommended.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

10/10 service and communication would highly recommend

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

I started renting a property in January which was disguised as a rose. Soon after acquiring this property I was soon to realise the state and nightmare I was living in. No heater,windows that didn't shut and a draft coming up through the floors,no contact from the agent, or real estate despite hundreds of attempts. VCAT orders and still nothing.possums in the roof that were taking over and mould coming out the taps. As soon as Jae Lukey at Carrum downs O'Brien's took on my case things have rapidly changed. She has found me a new home and the care she has taken has been amazing. She literally has saved me. Living at the other property has affected my mental health and my children's. She has gone above what is considered normal compared to being treated like an animal with the other real-estate. Thank you so much for your empathy, help and understanding Jae. It won't ever be forgotten

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

We had a positive experience working with Jae Lukey as our property manager. From the time she reached out to us, Jae was professional, proactive and quick to respond to emails and get back to me. She made the process of advertising our investment property and finding the right tenant relatively stress-free, particularly given that we don't live very close to the property. Jae's communication was clear, and she kept us updated, reaching out via phone to provide updates as needed. We appreciate Jae's friendly approach and would certainly recommend Jae to other people needing a property manager in Carrum Downs.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

Had a very positive experience with the team as a first time landlord. Great communication and plenty of local knowledge.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

We have other properties in QLD that are managed but all I can say is that the experience with Jae and her team was exceptional!! I mean, I was thinking where in the last 10 years did I get service in ANY industry in Australia like this and I could not come up with an example. I am extremely satisfied and impressed. I look forward to a long and professional relationship with Jae and her team for many years.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

Rhys and Jae are both amazing friendly and approachable thanks for all your help

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

Jae made it so easy for the move and also answered all the questions I had. She is so professional and caring

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

I’ve been extremely impressed with the professionalism and service provided by Jae Lukey, Managing my property from another state could have been stressful, but they’ve made the whole process smooth and worry-free. Their communication is clear and consistent, and they always keep me updated on important matters. From handling tenants to ensuring everything runs efficiently, they’ve shown great attention to detail and reliability. I feel confident knowing my property is in such capable hands. Highly recommended for anyone looking for a trustworthy and proactive real estate team.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)

We could not speak highly enough of Jae, she helped us through the tricky process of house hunting - the updates through the application process was second to none. you received an email at every step so in the nerve racking process of applying you knew where you were up too. I was never made to feel annoying or stupid for the many different questions i inundated her with. We also had a lot of interactions with Rhys, so if he is your agent please know you are in good hands, these two agents are a credit to the industry.

OBrien Real Estate Carrum Downs

star   5   (2416 reviews)