Jae and Rhys have been fantastic throughout the process of finding a new rental. They went above and beyond what I have experienced previously as a tenant. Highly recommend O'briens Carrum downs as a rental provider. Direct communication and updates throughout the process, Super positive and professional and overall a great customer experience
OBrien Real Estate Carrum Downs
I recently bought a property through Michelle Stephen’s, decided to leave as the service was great, Jae, Rhys and the team from OBrien are surpassed expectations and immediately had works completed and the property leased within days. I would highly recommend leasing with them.
OBrien Real Estate Carrum Downs
OBrien Real Estate Carrum Downs came highly recommended, and they have truly delivered. Our property manager, Jae Lukey, has been outstanding. For us, as out-of-state owners, finding a manager we could trust to look after our property was absolutely crucial. Jae has maintained an exceptional level of communication, market knowledge, transparency, and attention to detail from the very start. From getting tenants in from the first open, to engaging relevant tradespeople to maintain the property and managing utilities, we have complete peace of mind knowing our investment is in her capable hands.
OBrien Real Estate Carrum Downs
Jae has been absolutely amazing to work with. As first-time investment property owners—managing everything from interstate—we really needed someone who could guide us through the details, and Jae has done exactly that. She’s walked us through every step, made thoughtful decisions on our behalf, and secured lovely tenants for us within a week. Communication with Jae is effortless. Phone calls are never an issue, and she’s always available when we need her. She often calls ahead of sending an email or just to provide an update, which has kept us informed and reassured throughout the process. It has truly been a pleasure working with her. She’s taken all the stress out of our first rental investment, and we couldn’t be happier with the service she’s provided. Highly recommend!
OBrien Real Estate Carrum Downs
I would like to express my sincere appreciation for my rental manager, Jae, for her outstanding efficiency and professionalism. She is always proactive in keeping me updated after every home inspection and consistently provides clear, detailed information about potential applicants. Her prompt communication and dedication give me great confidence that my property is in excellent hands. I am truly grateful for her hard work and commitment — highly recommended.
OBrien Real Estate Carrum Downs
10/10 service and communication would highly recommend
OBrien Real Estate Carrum Downs
I started renting a property in January which was disguised as a rose. Soon after acquiring this property I was soon to realise the state and nightmare I was living in. No heater,windows that didn't shut and a draft coming up through the floors,no contact from the agent, or real estate despite hundreds of attempts. VCAT orders and still nothing.possums in the roof that were taking over and mould coming out the taps. As soon as Jae Lukey at Carrum downs O'Brien's took on my case things have rapidly changed. She has found me a new home and the care she has taken has been amazing. She literally has saved me. Living at the other property has affected my mental health and my children's. She has gone above what is considered normal compared to being treated like an animal with the other real-estate. Thank you so much for your empathy, help and understanding Jae. It won't ever be forgotten
OBrien Real Estate Carrum Downs
We had a positive experience working with Jae Lukey as our property manager. From the time she reached out to us, Jae was professional, proactive and quick to respond to emails and get back to me. She made the process of advertising our investment property and finding the right tenant relatively stress-free, particularly given that we don't live very close to the property. Jae's communication was clear, and she kept us updated, reaching out via phone to provide updates as needed. We appreciate Jae's friendly approach and would certainly recommend Jae to other people needing a property manager in Carrum Downs.
OBrien Real Estate Carrum Downs
Had a very positive experience with the team as a first time landlord. Great communication and plenty of local knowledge.
OBrien Real Estate Carrum Downs
We have other properties in QLD that are managed but all I can say is that the experience with Jae and her team was exceptional!! I mean, I was thinking where in the last 10 years did I get service in ANY industry in Australia like this and I could not come up with an example. I am extremely satisfied and impressed. I look forward to a long and professional relationship with Jae and her team for many years.
OBrien Real Estate Carrum Downs
Rhys and Jae are both amazing friendly and approachable thanks for all your help
OBrien Real Estate Carrum Downs
Jae made it so easy for the move and also answered all the questions I had. She is so professional and caring
OBrien Real Estate Carrum Downs
