Being a new investor in an area that is unfamiliar, Shane was recommended to me by another collogue. I must say Shane was a pleasure to work with right from the start. His knowledge in the property industry, his professionalism and honesty built an immediate trust. We are so happy with Shane and look forward to working with him fore may years to come.
Personalised Realty
I had a great experience working with the team at Personalised Realty. They were professional, reliable, and always quick to respond to any questions I had. From start to finish, the communication was excellent, and the whole process was smooth and stress-free. They made everything easy and were always helpful and friendly. I really appreciate their support and would happily recommend them to anyone looking for a trustworthy and efficient property management team. Thank you for your great service!
Personalised Realty
I recently engaged Personalised Realty (Shane and Dolla) to lease out my investment property, and I couldn’t be happier with the experience. They went above and beyond, performing thorough due diligence on each tenant’s profile, including detailed checks on work history and background. Their professionalism ensured I found a high-quality tenant with complete confidence. They also made great use of the professional photos from the sale campaign, presenting the property beautifully. Throughout the process, Shane and Dolla kept me updated at every stage, making the entire experience seamless and stress-free. Highly recommend their services to anyone looking for trusted and proactive property managers!
Personalised Realty
As the owner of an investment property in Rural View, Mackay, I'm extremely satisfied with Personalised Realty's management services. Their market knowledge is impressive - they provided accurate rental valuations based on current Mackay market conditions and keep me informed about relevant trends that affect my investment decisions. Communication has been excellent. The team is responsive, accessible, and proactive. I receive timely updates without having to chase for information, and their reports are clear and comprehensive. Whether it's routine matters or urgent issues, they always maintain open lines of communication. The professionalism displayed by Personalised Realty sets them apart. Their tenant screening process is thorough, resulting in reliable tenants who care for the property. Maintenance issues are addressed promptly with qualified contractors at reasonable rates. Their documentation is meticulous, and they adhere strictly to all legal requirements. What I value most is their personalized approach. They treat my property as if it were their own, making thoughtful recommendations that maximize returns while maintaining the property's long-term value. I highly recommend Personalised Realty to any property owner seeking a management company that combines local expertise with exceptional service and genuine care.
Personalised Realty
The team at Personalused Realty have been really easy to deal with. Liliya and Shane are so helpful and friendly. Highly recommended !
Personalised Realty
Personalised realty exceeded our expectations with their excellent service. Shane was super helpful, his communication was prompt and clear, and truly listened to our needs throughout the process. Thanks you Shane for the efficiency and expertise, and for renting out our property quickly and seamlessly. Highly recommend. Look forward to seeing continued cooperation.
Personalised Realty
Shane has great experience and knowledge on property management. He has rented my property. His expert guidance was invaluable throughout the rental process.
Personalised Realty
We have been renting our home through Personalised Realty and our experience has been much better than the larger Realty Companies on the Coast. Shane and Julie make an excellent team, and helped us find the perfect rental. Shane is a great communicator and helped us with everything. If for whatever reason, we find ourselves needing a new rental in future, I would choose Personalised Realty as my first pick.
Personalised Realty
Service provided by Shane from Personalised Realty is superb. He is pretty helpful, listens carefully and offers the great product and solution.
Personalised Realty
If you’re looking for a property manager who truly excels, look no further than Personalised Realty! From the very beginning, their service has been nothing short of exceptional. They handled everything seamlessly, from raising the property to managing it with precision and care. The team took the stress out of the process by working closely with the tenants, ensuring thorough background checks were completed to find the right fit. Their attention to detail and professionalism gave me peace of mind, knowing my investment was in capable hands. The communication was outstanding, and every aspect of their service felt tailored to my needs. They made managing a property feel effortless on my part, and I can confidently say they set the gold standard in property management. I could not recommend any other property manager more highly! If you want your property managed with care, integrity, and expertise, Personalised Realty is the only choice. 5 stars, hands down!
Personalised Realty
Best agent I’ve worked with.
Personalised Realty
I have enjoyed dealing with Shane for the past few months. He is very knowledgeable. He understands the market and provides with insights. I would definitely recommend it for property management.
Personalised Realty
