An easy conversation was had at the beginning about how they worked and how they would look after our property, always return our communications promptly, have good reliable staff and can take care of any maintenance issues with reliable tradesmen quickly & efficiently, would recommend Personalised Reality to other landlords as a go to for your Realty needs,
Personalised Realty
Shane has been an exceptional agent managing my interstate property at 25 Mill Street. He is extremely reliable, proactive, and communicates clearly and promptly. His market knowledge and attention to detail ensure the property is well maintained, and I always feel informed and confident about the management. I highly recommend Shane and the team at Personalised Realty for their professionalism and consistent high standards.
Personalised Realty
Shane, has constantly provided me with a high level of communication regarding my house and any issues that have arisen. I don't think I've had anyone respond to my queries/calls so quickly before!
Personalised Realty
I had the pleasure of working with Shane from Personalised Realty and I found him to be very structured and thorough. He was renting out a property for me which was from 1980 (Quite old) and he was very honest with me with respect to the items which needed to be looked after in order to create an appeal for tenants. He was very persistent with getting the job done. With respect to couple of tenant applications which went all the way to the final stage but fell through. It did not deter Shane and he kept at it which is the attitude I really appreciate. I recommend Shane and Personalised Realty for your rental properties in QLD.
Personalised Realty
Being a new investor in an area that is unfamiliar, Shane was recommended to me by another collogue. I must say Shane was a pleasure to work with right from the start. His knowledge in the property industry, his professionalism and honesty built an immediate trust. We are so happy with Shane and look forward to working with him fore may years to come.
Personalised Realty
I had a great experience working with the team at Personalised Realty. They were professional, reliable, and always quick to respond to any questions I had. From start to finish, the communication was excellent, and the whole process was smooth and stress-free. They made everything easy and were always helpful and friendly. I really appreciate their support and would happily recommend them to anyone looking for a trustworthy and efficient property management team. Thank you for your great service!
Personalised Realty
I recently engaged Personalised Realty (Shane and Dolla) to lease out my investment property, and I couldn’t be happier with the experience. They went above and beyond, performing thorough due diligence on each tenant’s profile, including detailed checks on work history and background. Their professionalism ensured I found a high-quality tenant with complete confidence. They also made great use of the professional photos from the sale campaign, presenting the property beautifully. Throughout the process, Shane and Dolla kept me updated at every stage, making the entire experience seamless and stress-free. Highly recommend their services to anyone looking for trusted and proactive property managers!
Personalised Realty
As the owner of an investment property in Rural View, Mackay, I'm extremely satisfied with Personalised Realty's management services. Their market knowledge is impressive - they provided accurate rental valuations based on current Mackay market conditions and keep me informed about relevant trends that affect my investment decisions. Communication has been excellent. The team is responsive, accessible, and proactive. I receive timely updates without having to chase for information, and their reports are clear and comprehensive. Whether it's routine matters or urgent issues, they always maintain open lines of communication. The professionalism displayed by Personalised Realty sets them apart. Their tenant screening process is thorough, resulting in reliable tenants who care for the property. Maintenance issues are addressed promptly with qualified contractors at reasonable rates. Their documentation is meticulous, and they adhere strictly to all legal requirements. What I value most is their personalized approach. They treat my property as if it were their own, making thoughtful recommendations that maximize returns while maintaining the property's long-term value. I highly recommend Personalised Realty to any property owner seeking a management company that combines local expertise with exceptional service and genuine care.
Personalised Realty
The team at Personalused Realty have been really easy to deal with. Liliya and Shane are so helpful and friendly. Highly recommended !
Personalised Realty
Personalised realty exceeded our expectations with their excellent service. Shane was super helpful, his communication was prompt and clear, and truly listened to our needs throughout the process. Thanks you Shane for the efficiency and expertise, and for renting out our property quickly and seamlessly. Highly recommend. Look forward to seeing continued cooperation.
Personalised Realty
Shane has great experience and knowledge on property management. He has rented my property. His expert guidance was invaluable throughout the rental process.
Personalised Realty
We have been renting our home through Personalised Realty and our experience has been much better than the larger Realty Companies on the Coast. Shane and Julie make an excellent team, and helped us find the perfect rental. Shane is a great communicator and helped us with everything. If for whatever reason, we find ourselves needing a new rental in future, I would choose Personalised Realty as my first pick.
Personalised Realty
Personalised Realty
