6 Parari Street, Mansfield, QLD, 4122
Amount undisclosed
House
•We had an excellent experience working with Owen and Sam. From start to finish, they were incredibly dedicated, professional, and proactive. Their hard work and deep knowledge of the market truly made a difference — not only was the selling process smooth and well-managed, but the final result exceeded our expectations. Communication was always clear and timely, and they went above and beyond to ensure everything was handled with care. One key factor that made this sale possible was their ability to communicate fluently in Mandarin, which helped ensured a smooth negotiation process. We’re very grateful for their efforts and would highly recommend them to anyone looking for a reliable, hardworking, and multilingual agent.
We can't thank Sam enough for the brilliant support he gave us as we negotiated our way through selling our Mum's house. He was such a positive force during this time.. I'd never sold property before and no question was a bother for Sam. He kindly responded to each one with clarity and was quick to get back to us. He checked in to see how we'd fared after the cyclone as he knew we lived in the same area as his parents. There's a lot to get your head around when selling a house, and this was more than just a house to us.. it was my and my brother's childhood home. Sam was just so understanding about how overwhelming things can seem, and he kept us up to date in real time, which kept stess levels to an absolute minimum. Sam has a keen understanding of what clients are going to need to know, and how to reassure and make the process enjoyable - whether I was sharing photos of the house in its early days, or texting to check in whilst I was wandering around Bunnings' plant section - Sam kept the encouragement up all the way. He was diligent with looking after our property.. from ensuring everything was locked up tight after each open home, to having the 'right' lights turned on to show the house at its best, to encouraging people to remove their shoes to keep our wooden floors clean. Sam's customer service and knowledge of the process was outstanding. He made sure paperwork got to us on time, texting if an email had been sent to be sure we didn't miss anything. It was lovely to have him on this journey with us.. and I so appreciated him asking if I'd like to put the SOLD sticker over the 'For Sale' sign! Thanks so very much Sam!
We met with quite a few agents and are so happy we chose Owen! He has a brilliant understanding of the market in Mansfield and was very clear about the best strategy for us as sellers. We wanted someone knowledgeable but not pushy, and found Owen to be very respectful and communicative. My brother (in Perth) and I (here in Brisbane) both felt very comfortable leaving the sale of Mum's house in his expert hands. Managing the process across Australia was seamless.. Owen and his team ensured everything went smoothly. From us asking all those initial questions to getting documents signed at sale, we felt secure every step of the way. On auction day, Owen swung into action with laser focus on getting the best outcome he could for us. He and our auctioneer, Marcus, communicated with each other and with us so well, which was very reassuring and helped with my butterflies! I'd highly recommend Owen to anyone wanting an agent who will work hard for a great result!