Mervyn was a great communicator and kept us well informed throughout. He combines being professional and personable brilliantly. Loved the transparency. Their sales tool and platform to lodge offers helped us get the top end of our price expectations. We would thoroughly recommend Mervyn
Mervyn Chen
Thank you to Kym Saunders Plum Property and her team (Jane especially) for your continued efforts to help me to secure my dream home. You never gave up and helped me to get my finance sorted and checked in with me the entire way through the process. Rarely to do you find an agent like Kym Saunders who continues the communication with a Buyer once the contract is signed. Kym was there for me and when I had some issues with a financier she stepped in with recommendations and ideas which were fabulous and opened the door to my being able to secure my dream home. On Settlement day Kym and Jane made me feel like I'd won the lottery (which in my opinion I had as this home is magnificent in my eyes and exactly what I was looking for) and continued to check in after settlement day. I have since had calls to see how I am settling in and if I needed anything and have helped me find a lovely Handyman and a couple of other local tradies to give me a hand with some adjustments I would like to make but don't have the physical capability or technical knowhow. Thank you so very very much to Kym Saunders Plum Property and Jane Martin Team Plum Property, I am so very grateful for all you have done for me over these past 6 months, thank you. I have known Kym for years now and what is wonderful is nothing has changed. Her knowledge of the real estate market, attention to detail, customer service experience and effortless communication has always been well and truly above any other agent. If you are looking to Buy or Sell go with Kym Saunders Plum Property and you will be in very safe hands and actually enjoy the Buying or Sale Process which can be incredibly stressful, but with Kym, it's been completely joyful.
Kym Saunders
Liz and her team are outstanding real estate professionals. Selling our home at Chapel Hill is our second time using Liz and her team. Once again, Liz has delivered on all key aspects of the sale, including nailing the sales strategy, a highly effective marketing campaign aimed at the right target buyers, and a negotiation technique that yielded a final sale price in excess of our expectations! Our home underwent extensive preparation prior to the sales campaign and we have to mention Christine, Liz's team member whose assistance throughout that work program was absolutely invaluable. Liz strongly recommended professional staging of the home as key to the marketing campaign. While initially this appeared as a significant cost, it quickly became apparent that the return on that cost was orders of magnitude reflected in a great sales price. Liz has a deep knowledge of the Chapel Hill market and an assured, confident manner in dealing with both sellers and buyers. We highly recommend Liz and her team to any sellers (and buyers) in the area. Liz delivers!
Liz Browning
Selling our property with Mervyn Chen, was by far the smoothest and most successful experience we've ever had. Throughout the process, we felt like we were his top priority. He was incredibly organised and always communicated with us, leaving no detail overlooked. Mervyn, was honest throughout and didn’t try to inflate expectations or mislead us on price which was so important to us. His knowledge of the market was outstanding, and he constantly provided valuable feedback. We knew he would be attentive with potential buyers, and has a very approachable and easygoing nature. Mervyn's use of the "Offer Portal," provided transparency for both us and the buyers. It allowed us to see interest levels in real-time, creating a competitive atmosphere that ultimately led to a sale price well above what we had expected. Above all, his professionalism, expertise, and commitment to our property were exceptional, and we couldn’t be happier with the outcome. If you’re looking for an agent who will deliver results and make the process as easy as possible, we highly recommend Mervyn Chen. If only all agents were this good!
Mervyn Chen
Sonya recently helped us to sell our family home in Paddington of over 60 years. She was very professional and communicative at all times. We were very happy to have chosen her as our agent and would highly recommend her.
Sonya Browne
Brett has been a delight to work with from the beginning, he's always been easy to deal with, friendly, approachable, and nothing is too hard. He also worked hard to ensure both the seller and the buyer had great experiences. Brett educated us well on the selling process and gave good tips on how to respond to the buyer's requests. He also knows the industry very well and is very experienced. We would highly recommend Brett if you are looking for an experienced agent with great customer service skills.
Brett Andreassen
Mervyn made the whole experience of selling my home easy and straightforward. He updated me every step of the way which I really appreciated. I especially am grateful for the time he took with my tenant. He was very open and clear with her and got her onside for the selling process which was helpful. The tenant even made comment how much she appreciated that. I would highly recommend selling with Mervyn he was approachable, easy to talk to and I felt like he meant what he said.
Mervyn Chen
From the very first step of selling our property through Kym the process was handled very professionally and her advice spot on. This created a sale that was stress free for my wife and myself. Kym was on hand to answer any questions we had to put our minds at ease. I have no hesitation in recommending her and the team at Plum Property.
Kym Saunders
Kym made the whole buying process so easy. She was always professional, friendly and flexible, with clear communication at all times. Thanks to Kym and Jane at Plum Property!
Kym Saunders
Mervyn delivers what he promises and goes beyond his job of scope. He is not just very professional at what he does but goes the extra mile too to ensure the property is ready for the next buyer. Thank you.
Mervyn Chen
Liz and her team have a plethora of knowledge when it comes to Realestate, especially in Chapel Hill. She was a great agent to work with and her team communicated exceptionally well. I would 100% recommend this team for the sale of a property, they worked along side my wife and I, giving advice but not forcing our hand with regards to a number of decisions that need to be made when selling a property. Ultimately we got the outcome we wanted in such a quick time so couldn't be happier.
Liz Browning
Mervyn is professional and personable. Very clear in articulating his tasks to me as a novice
Mervyn Chen
Plum Property
