Friendly, meticulous, savvy, professional
During our 45 years of renting out, buying, selling and leasing private and commercial properties my wife and I have dealt with dozens of agents.
Some were good, some borderline and one was apalling. We have consequently become increasingly choosy about who manages our propery.
We discovererd Lismore PRD's property management team a few years ago when they took on the rental portfolio of our previous agent. Since then, we have come to the conclusion that they are by far the best agents we have ever worked with.
They have an excellent understanding of the intricacies of property rental including details of current legislation, market-appropriate rental returns, screening to select reliable tennants, property inspection and reporting processes, and efficient and professional property maintenance and repair services.
We believe timely, effective and friendly communication is the keystone of excellence in property management and find PRD second to none whenever they deal with either us or our tennants. Every staff member we have talked with is clear, efficient and friendly and we appreciate that by also treating good tennants with respect and compassion, they build a trust-based relationship between their landlords and tennants. This in turn makes for much smoother sailing than we have experienced when working with less savvy agents.
Professionalism is another key critetion when we choose a managing agent. On that count too, staff at our local PRD have always met the highest standards. Compared to the 'quick buck' view of some agents we have previously dealt with, PRD seems to know that enduring sucess comes from enduring and trusting relationships with their clients.
With all the above in mind, we would recommend PRD Lismore most highly for consideration as the best agents in the region. We believe such recognition will help raise both the expectations and standards throughout the entire real estate industry.