Our profile

Our reviews

  4.9  
436 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
What service is all about!
almost 4 years ago
What service is all about!

I have always believed that the agent is working only for the seller, not the buyer, but our recent experience with Liam and the Professionals has disproved that; The level of service we received throughout the entire process, including now, after settlement, is second to none. Thanks Liam for walking us through this, making it painless and helping us get into our dream home!

Liam Jackson

Liam Jackson

  4.9   (135 reviews)
Seller review
Honest and authentic professional
almost 4 years ago
Honest and authentic professional

Liam has assisted us in what was our first time experience of selling a property. He was very patient throughout the process and explained everything thoroughly, providing realistic and honest advice as well as managing our expectations particularly as the market condition was unpredictable. He was also able to facilitate the negotiation process quite smoothly without much hassle while delivering the outcome within the range we were hoping for. All in all, if you’re in the market within Chirnside Park area, highly recommend Liam.

Liam Jackson

Liam Jackson

  4.9   (135 reviews)
Seller review
Rose is efficient alert to the client’s needs and wishes
almost 4 years ago
Rose is efficient alert to the client’s needs and wishes

Rose has an excellent knowledge of the local property market and is always there to advise or offer help when needed. She is not pushy just provides the facts and leaves them with the client for consideration. I have relied on her skills on two occasions now and would have no hesitation calling on her again if required.

Rose Chafer

Rose Chafer

  5   (126 reviews)
Buyer review
Friendly, easy to deal with
almost 4 years ago
Friendly, easy to deal with

Ben had excellent communication with us, he and his team kept us informed the whole way along regarding our purchase. Very easy to work with!

Ben Weeks

Ben Weeks

  4.9   (175 reviews)
Seller review
Selling our house.
almost 4 years ago
Selling our house.

Thankyou Ben for your kindness, Professionalism and expertise. We are very grateful to have been able to purchase the house through you and then sell it through you.

Ben Weeks

Ben Weeks

  4.9   (175 reviews)
Seller review
Sold in 8 days!
almost 4 years ago
Sold in 8 days!

I engaged Liam Jackson from the Professionals Mt. Evelyn Office to sell my home, based on personal recommendation from a friend. Liam came around prior to sale with feedback and suggestions to maximize the sale price. It took about 6 months, but once I signed with Liam things moved very quickly. Within a week I had appointments with the photographer, plan drawer, videographer and copy writer. The property went live online on the Wednesday and the first inspection was the same evening. There was a high number of groups through the property within the first few days and the home sold in 8 days for $10K above the advertised selling range. The team at The Professionals and in particular, Liam Jackson were amazing. The professionalism, the unflappability, the communication was top rate. As a vendor who has not bought and sold many properties I was the stress head client sent to try the agents but nothing was too much trouble for them. I was kept in the loop at every stage of the sale and settlement. I couldn't recommend Liam and the team highly enough!

Liam Jackson

Liam Jackson

  4.9   (135 reviews)
Seller review
Genuine and caring
almost 4 years ago
Genuine and caring

Ben is a genuinely good person. That might not be the most important thing in real estate when you want the agent who’ll get you the most for your property, but he did that, too. We thought long and hard about this review because we know Ben is always looking for ways to improve, but we haven’t been able to come up with anything. Before we signed with Ben he was friendly, knowledgeable, and easy to get in touch with. After we signed he was even more so. He was round at our house once when the car was getting serviced and we needed to pickup a sick child from school; although we borrowed a friend’s car he offered to drive us there and back. He’s a caring, community-minded person. We were intending to buy before selling and he was always happy to talk in’s and out’s of various locations and aspects with us. I once texted him after business hours and he offered to call to talk some things over rather than wait until the next day. He always had good questions for us to ask ourselves to help make up our own minds (even when we wanted someone to tell us what to do 🤣). Anytime he didn’t pickup the phone immediately when we rang he sent us a text saying when he’d call back. We plan to be in our new home for many, many years, but when it is time to sell we hope Ben is available.

Ben Weeks

Ben Weeks

  4.9   (175 reviews)
Seller review
Professionalism that inspires trust.
almost 4 years ago
Professionalism that inspires trust.

Rose has a professional, genuinely caring and quietly confident manner that inspires trust. She has an extensive knowledge of the market, which comes from her many years of experience as well as an excellent knowledge of her client base and their needs. Always responsive and hard working, Rose also has a great team of dedicated, approachable people to ensure nothing falls through the cracks. I have no hesitation in highly recommending Rose and would be more than happy to purchase or sell with her again. Thank you for the wonderful work you did for us.

Rose Chafer

Rose Chafer

  5   (126 reviews)
Buyer review
Highly recommend Rose
almost 4 years ago
Highly recommend Rose

We crossed paths with Rose a number of times during our house-hunting journey. She was always friendly, helpful and professional. When we finally bought our first home, the settlement process could not have gone any smoother. Rose and the whole team were excellent.

Rose Chafer

Rose Chafer

  5   (126 reviews)
Buyer review
We had a great experience.
almost 4 years ago
We had a great experience.

From the first inspection to the settlement Ben always answered our calls, always gave us advice and helped us out wherever he could.

Ben Weeks

Ben Weeks

  4.9   (175 reviews)
Seller review
Professionalism and Grace
about 4 years ago
Professionalism and Grace

Rose Chafer has a wonderful blend of professionalism and relational skill that worked very well for our sale. We had confidence that ahe would work hard to get us the best possible price, but without being off-putting to potential buyers. Her quiet, confident and gracious manner got us results with no hassles.

Rose Chafer

Rose Chafer

  5   (126 reviews)
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