Team at PPP is always good at communication and keeping us updated on necessary matters. They're quick in finding new tenants making sure we are not out of pocket for long period. Overall, team is doing great job and we're happy with the service.
Professionals Property Plus Canning Vale/Thornlie
We would like to express our sincere appreciation to Sharni Batley and Sophie Elliott from Professionals Thornlie for their outstanding service in helping us prepare and secure tenants for our investment property. From the very beginning, Sharni was proactive, professional and incredibly helpful. She kept us well informed throughout the process, provided valuable advice when reviewing tenant applications, and helped us select suitable tenants for our property. Her attention to detail, honest recommendations and willingness to go the extra mile gave us great confidence, especially as we were managing everything from interstate. Sophie has been equally wonderful in taking over the ongoing management of our property. She has been responsive, approachable and efficient in coordinating the final preparations before our tenants moved in, ensuring that everything was attended to promptly and professionally. What impressed us most was their genuine care, excellent communication and commitment to making the entire process as smooth and stress-free as possible. It is reassuring to know that our investment property is in such capable hands. We are very grateful to both Sharni and Sophie for their dedication and hard work. We would happily recommend them and the team at Professionals Thornlie to anyone looking for reliable, trustworthy and professional property management services. Thank you both for a job well done!
Professionals Property Plus Canning Vale/Thornlie
Good experience with Professionals Property Plus Canning Vale/Thornlie and with property agent Tracy
Professionals Property Plus Canning Vale/Thornlie
They were very prompt with the whole process, the photos were true to the actual viewing. Tracy was very helpful and easy to talk to very professional. Very grateful to have been able to lease a property with Professional Plus in Canning Vale/Thornlie
Professionals Property Plus Canning Vale/Thornlie
My experience with Tracy Embleton was far from ideal. Communication was a significant concern throughout my experience. Tracy predominantly communicated via email, and getting a phone call returned was not something I could rely on. I was also disappointed by her unwillingness to collaborate with me on advertising my property. When I offered input as the landlord, I felt my suggestions were dismissed on the basis that she had considerable experience and did not require my involvement. The final straw was her decision to cancel a property inspection without consulting me. As the property owner, I believe decisions of this nature should be communicated and discussed with the landlord rather than made unilaterally. Ultimately, I contacted Rob, who responded promptly and immediately arranged for my property manager to be changed. I appreciate his professionalism and strong local knowledge, as well as his willingness to address my concerns. I would still recommend PP as an agency, their tool for landlord is helpful. My advice to other landlords would be to choose their property manager carefully. The quality of your day-to-day experience can make all the difference. I gave it a 3 stars but happy to review the score in future if there’s an improvement to my experience.
Professionals Property Plus Canning Vale/Thornlie
I had a great experience with the property management team. They were professional, friendly, and responsive throughout the rental process. Communication was clear and efficient, and they were always helpful with my questions. The whole process was smooth and well-organised. I really appreciate their support and would happily recommend their services.
Professionals Property Plus Canning Vale/Thornlie
Tracy is wonderful to deal with. Friendly and a very good communicator who makes things easily understood. Professional and to the point and we both impressed after meeting her. I am sure we are in good hands with Tracy as our new agent.
Professionals Property Plus Canning Vale/Thornlie
I had a great experience with Professionals Thornlie, especially Sophie. She was friendly, professional, and genuinely helpful throughout the entire process. I truly appreciate her support and would highly recommend the team at Professionals Thornlie!
Professionals Property Plus Canning Vale/Thornlie
Very good. Patient & efficient. Always quick to respond to questions and handled everything seamlessly. I am very satisfied with the service provided and would definitely work with them again.
Professionals Property Plus Canning Vale/Thornlie
We have been working with our property manager for over 14 years, and the service has consistently been excellent. They are professional, reliable, proactive and always approachable. Their attention to detail, prompt communication and genuine care in managing our rental properties have given us great peace of mind over the years. It’s rare to find such dedication and consistency in service. We truly appreciate their ongoing support and would highly recommend them to anyone looking for a trustworthy and experienced property manager.
Professionals Property Plus Canning Vale/Thornlie
The agent suggested me the rent to be advertised and suggested me for any modifications based on market trends.
Professionals Property Plus Canning Vale/Thornlie
Excellent rental agent with outstanding communication and professionalism. They were friendly, approachable, and always quick to respond to our questions. They kept us informed throughout the entire rental process and made everything smooth and stress-free. Their helpful attitude, reliability, and attention to detail really stood out. We truly appreciate their support and would highly recommend them to anyone looking for a rental property or a trustworthy property manager.
Professionals Property Plus Canning Vale/Thornlie
Professionals Property Plus Canning Vale/Thornlie
