Informative, Responsive and Cooperative
We had encountered Steve at several properties during the search for our new property. He always came across as friendly, approachable and knowledgeable. When we were considering engaging an agent to sell our property we discussed our situation with Steve as one of the agents we thought might be suitable. He stood out from the others because of his local knowledge, his interest in the people in the different situations rather than just the properties on his books and his flexibility. He was empathetic to the various circumstances of sellers and buyers in the market at the time. He was involved and keen to help with all aspects of the process. We always felt comfortable asking questions and were guided by his suggestions on several occasions. He was quick to respond to texts and emails and to speak with us in person when it was required. He was also a good listener, able to take our views on board.