Seller and agent failed to uphold basic obligations

Our experience with Nic was frustrating and unnecessarily stressful. When genuine concerns were raised including several safety, functionality, and contractual compliance issues, his sellers consistently refused to take reasonable steps to address them. Despite these items being clearly documented in the building and pest reports, and well within the scope of the ‘working order’ clause in our contract, we were repeatedly met with resistance or deflection. Nic made little effort to help resolve these concerns. Settlement had already been delayed and yet Nic refused to return to the property to remove items that were required to be cleared prior to handover. He simply stated he had already been there that morning and wouldn’t be going back, despite knowing those items were still there and that their removal was a condition of handover. We were spending hundreds of thousands of dollars on this property, and now we’re required to spend more money to fix things that should have been addressed by the sellers before settlement. This could have easily been avoided had Nic and his sellers abided by the contract and acted like decent people. If it weren’t for our incredible buyer’s agent advocating for us every step of the way, I genuinely believe we would’ve been taken for a ride. What should have been an exciting milestone was made unnecessarily difficult due to a lack of professionalism and an unwillingness to support both sides of the transaction. Based on this experience, we would not recommend working with Nic.