Based on personal experience. Heavily focused on processes but seem to have lost all focus on effective communications and follow up. Some of their staff are amazing but the strategy and recent acquisition of Agency appears to be a major growing pain impacting their ability to effectively manage properties.
Raine & Horne - Ballina / Alstonville
I have said it all above! We have enjoyed an easy straight forward process. A request for service was attended to promptly and was helpful in helping us resolve an issue with our TV connection.
Raine & Horne - Ballina / Alstonville
Dave was amazing to deal with and has been super helpful with all my requests.
Raine & Horne - Ballina / Alstonville
Been over 2 years, no complaints what so ever Perfect
Raine & Horne - Ballina / Alstonville
My experience with R&H Ballina has been super lovely. They're very quick to respond to emails and always available to answer calls. Any property issues I have as a tenant are resolved promptly. Highly recommend :)
Raine & Horne - Ballina / Alstonville
My family has not rented a house in over 17 years and David was a pleasure to deal with. Nothing was a hassle and the whole process was smooth and quick.
Raine & Horne - Ballina / Alstonville
My experience with Raine & Horne - Ballina/Alstonville has been nothing but pleasant. All the agents I have met with were professional, friendly and engaging. They took the time to answer any questions I had and even went above expectations to help me secure a rental. I highly rate and recommend them.
Raine & Horne - Ballina / Alstonville
the team at raine and horne are very friendly and helped us greatly while I was trying to find a rental :)
Raine & Horne - Ballina / Alstonville
Working with Dave has been amazing! The best real estate agent we’ve ever had - everything has been clearly and promptly communicated. He’s been professional and knowledgeable, keeping clients best interests at heart. Super understanding and approachable!
Raine & Horne - Ballina / Alstonville
Professional agency with clear communication and simple easy to follow processes.
Raine & Horne - Ballina / Alstonville
Communication was top of the line, was always happy to respond to my questions and in a very timely fashion. Any problems tenant had was quickly communicated and dealt with to both parties satisfaction. Would recommend Raine & Horne to anyone.
Raine & Horne - Ballina / Alstonville
The team at Raine and Horne Ballina Nadine and Lisa were so wonderful to deal with from move in to move out date they were exemplary in communication, fair and accomodating and absolutely no BS. 100% the best experience I’ve had with agents in the rental world so thank you 🙂👌!
Raine & Horne - Ballina / Alstonville
