Raine & Horne Concord/Strathfield

Our customer service awards

See what RateMyAgent awards Raine & Horne Concord/Strathfield has won

6x Suburb WinnerConcord - 2025, 2024, 2023, 2022, 2021, 2020
4x National Top 100Australia - 2025, 2024, 2023, 2021
3x Suburb WinnerStrathfield - 2025, 2024, 2023
2x State Top 10New South Wales - 2025, 2024

Meet the team

Get to know the 11 property managers at Raine & Horne Concord/Strathfield.

John Thai

Head of Residential Properties

john.thai@cs.rh.com.au

About John

John Thai believes property management is changing for the better. He is passionate and keen to provide his clients with the latest property management systems and technology. Having been involved in both property management and sales for over 20 years before ascending to the role of Head Of Commercial & Residential Property, John has first-hand knowledge of how a high quality property management service can directly enhance a landlord’s investment returns. John prides himself on building and maintaining long lasting relationships with his clients. He is focused on balancing the importance of securing quality tenants with minimal vacancy period and maximum rental return for his investor. As a proud local resident for six years, John also has excellent local area knowledge and is highly in tune with rental market trends. John describes Raine & Horne Concord as a superior agency with the highest standards of customer service and marketing. He praises the company’s in-house processes and procedures which help him every day in ensuring a faultless rental management experience for his clients.

Annabel Woo

Business Development Manager

annabel.woo@cs.rh.com.au

About Annabel

Annabel’s forte is establishing and nurturing client relationships. Her proactive approach and amiable persona gives her a competitive edge over her competitors. As a retired national sportswoman, AnAnnabel’s forte is establishing and nurturing client relationships. Her proactive approach and amiable persona gives her a competitive edge over her competitors. As a retired national sportswoman, Annabel has translated the commitment, competitiveness and confidence she garnered over 13 years of professional sports. Annabel also holds 6 years of experience in business management, product sales and provides 5 star services to all her customers and fluent in speaking English & Mandarin.

Mark Porcellato

Business Development Manager

mark.porcellato@cs.rh.com.au

Christian Bracci

Head of Commercial and New Business Residential

christian.bracci@cs.rh.com.au

Marco Giuliani

Business Development Manager

marco.giuliani@cs.rh.com.au

Alison Chang

Portfolio Manager

alison.chang@cs.rh.com.au

About Alison

Dedicated to providing a standout level of customer service, portfolio manager Alison is a qualified and experienced property professional of Raine & Horne Concord team. Her professional approach, excellent communication skills and friendly personality is what differs her from others. Previously experienced as Client and Operations Manager with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Operations Management, Customer Service, project management, Sales, and Real Estate Development with a strong business development background.

About us

Since late 1989, Raine & Horne Concord/Strathfield has served thousands of happy clients and has since become a significant part of the Concord & Strathfield Community. At Raine & Horne Concord/Strathfield you’ll find a dedicated and professional team ready to serve your real estate needs. We are experts in local market trends and we pride ourselves on our unrivalled standard of ethics and practice. Raine & Horne Concord/Strathfield is a major market player in and around our immediate area. Our results speak for themselves. With involvement in the Concord Junior Soccer Club, Meals on Wheels, Concord Chamber of Commerce and the Salvation Army’s Red Shield Appeal, the staff at Raine & Horne Concord assist in providing local residents great services with a smile. Our office guarantees that the experience of not only selling and/or leasing your property, but also in dealing with our office, will be the most enjoyable and professional service that you could possibly wish for.

Landlord review

16 days ago

Exceptional and very experienced

Joanna is an exceptional and very experienced property manager and has looked after our properties for years including leasing, finding tenants and managing the property. She is pro-active, highly efficient, understands the market and relevant laws and maintains utmost professionalism and clear communication at all times. This has led to a lot of trust and a smooth experience when dealing with Joanna and the team at Raine & Horne Concord. Thank you

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Landlord review

21 days ago

Very responsive, efficient and generally great to deal with

Very responsive, efficient and generally great to deal with. The team was knowledgeable about the area. They were extremely efficient in responding and were very communicative.

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Tenant review

23 days ago

Great Agent and very helpful personal approach

Alison was wonderful to deal with, very professional, friendly and approachable. She showed the utmost respect to my family and made the process seamless from start to finish. I highly recommend her and the team.

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Tenant review

about 1 month ago

We had a great experience with our agent. They were very kind, helpful!

We had a great experience with our agent. They were very kind, helpful, and supportive throughout the whole rental process. Really appreciate all the help in finding our new home. Highly recommend!

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Tenant review

about 1 month ago

Helpful, professional and easy to work with

I had a very positive experience throughout the process. They were friendly, professional, and took the time to explain everything in detail, which made me feel comfortable and confident moving forward. What stood out the most was their clear communication and helpful guidance. They responded well to my questions, provided detailed information, and made the overall process much easier to understand. Their friendly attitude and professional approach were one of the main reasons I decided to proceed with the contract. I really appreciated the support, patience, and clear explanations from start to finish.

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Tenant review

about 1 month ago

4 years renting in Summer Hill.

I had a great experience renting through Joanna at Raine & Horne over the past 4 years. She was always friendly, approachable, and easy to talk to. Any questions or issues I had were responded to promptly, and communication was always clear and professional. I really appreciate how easy she made the whole rental experience and would happily recommend her as a property manager to others. :)

Raine & Horne Concord/Strathfield

4.9

(323 reviews)

Our rental properties

Raine & Horne Concord/Strathfield has 21 properties for rent and rented 534 properties in the last 12 months, showing 4, sorted by most recent activity