Raine & Horne Concord/Strathfield

Our customer service awards

See what RateMyAgent awards Raine & Horne Concord/Strathfield has won

6x Suburb WinnerConcord - 2025, 2024, 2023, 2022, 2021, 2020
4x National Top 100Australia - 2025, 2024, 2023, 2021
3x Suburb WinnerStrathfield - 2025, 2024, 2023
2x State Top 10New South Wales - 2025, 2024

Meet the team

Get to know the 11 property managers at Raine & Horne Concord/Strathfield.

John Thai

Head of Residential Properties

john.thai@cs.rh.com.au

About John

John Thai believes property management is changing for the better. He is passionate and keen to provide his clients with the latest property management systems and technology. Having been involved in both property management and sales for over 20 years before ascending to the role of Head Of Commercial & Residential Property, John has first-hand knowledge of how a high quality property management service can directly enhance a landlord’s investment returns. John prides himself on building and maintaining long lasting relationships with his clients. He is focused on balancing the importance of securing quality tenants with minimal vacancy period and maximum rental return for his investor. As a proud local resident for six years, John also has excellent local area knowledge and is highly in tune with rental market trends. John describes Raine & Horne Concord as a superior agency with the highest standards of customer service and marketing. He praises the company’s in-house processes and procedures which help him every day in ensuring a faultless rental management experience for his clients.

Annabel Woo

Business Development Manager

annabel.woo@cs.rh.com.au

About Annabel

Annabel’s forte is establishing and nurturing client relationships. Her proactive approach and amiable persona gives her a competitive edge over her competitors. As a retired national sportswoman, AnAnnabel’s forte is establishing and nurturing client relationships. Her proactive approach and amiable persona gives her a competitive edge over her competitors. As a retired national sportswoman, Annabel has translated the commitment, competitiveness and confidence she garnered over 13 years of professional sports. Annabel also holds 6 years of experience in business management, product sales and provides 5 star services to all her customers and fluent in speaking English & Mandarin.

Mark Porcellato

Business Development Manager

mark.porcellato@cs.rh.com.au

Christian Bracci

Head of Commercial and New Business Residential

christian.bracci@cs.rh.com.au

Marco Giuliani

Business Development Manager

marco.giuliani@cs.rh.com.au

Alison Chang

Portfolio Manager

alison.chang@cs.rh.com.au

About Alison

Dedicated to providing a standout level of customer service, portfolio manager Alison is a qualified and experienced property professional of Raine & Horne Concord team. Her professional approach, excellent communication skills and friendly personality is what differs her from others. Previously experienced as Client and Operations Manager with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Operations Management, Customer Service, project management, Sales, and Real Estate Development with a strong business development background.

About us

Since late 1989, Raine & Horne Concord/Strathfield has served thousands of happy clients and has since become a significant part of the Concord & Strathfield Community. At Raine & Horne Concord/Strathfield you’ll find a dedicated and professional team ready to serve your real estate needs. We are experts in local market trends and we pride ourselves on our unrivalled standard of ethics and practice. Raine & Horne Concord/Strathfield is a major market player in and around our immediate area. Our results speak for themselves. With involvement in the Concord Junior Soccer Club, Meals on Wheels, Concord Chamber of Commerce and the Salvation Army’s Red Shield Appeal, the staff at Raine & Horne Concord assist in providing local residents great services with a smile. Our office guarantees that the experience of not only selling and/or leasing your property, but also in dealing with our office, will be the most enjoyable and professional service that you could possibly wish for.

Tenant review

2 days ago

New lease, which has gone very well despite a few unexpected problems.

From the outset, Talieh Abd, has been warm, friendly, efficient, and has maintained excellent communication throughout the whole process of securing the lease. From the handover inspection onwards, this was well done, but when an unexpected problem arose with a problematic door, the quick response, in engaging a tradesman to fully replace the errant door, was impressive and most gratifying - this meant there would be no delay in our planned move from our old premises.

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Tenant review

2 days ago

Avaiable to assist queries.

Over good, thanks for support

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Landlord review

2 days ago

Good To Deal With

I've been with Raine & Horne Concord/Strathfield for many years. And when I sold my rental property and bought a new one, I stayed with R&H because: 1. They worked hard to get good tenants for me; and, 2. They quickly fixed any issues the tenant may have had; and, 3. David Vitiello and the rest of the team are always good to deal with I highly recommend them.

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Landlord review

about 2 months ago

Very Professional

Unit was vacated within 2 weeks place was repainted & re let @ an increased rate

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Landlord review

2 months ago

Professional and excellent service.

Mark was amazing from start to end. He kept us updated after every inspection and made the entire process to go smooth and stress free. Highly recommended .

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Tenant review

2 months ago

New Renters

As first time renters we are so happy with the service and positive experience we have received from R&H Concord. Joanna was prompt in responding to our questions which was greatly appreciated and very accomodating. On picking up the keys at R&H Concord, the office team member at the front desk provided great customer service and was a joy to speak with. It was mentionable experience and a stand out to us as great customer service is rare these days.

Raine & Horne Concord/Strathfield

4.9

(318 reviews)

Our rental properties

Raine & Horne Concord/Strathfield has 19 properties for rent and rented 542 properties in the last 12 months, showing 4, sorted by most recent activity