Chantel has been amazing, as an owner who doesn’t live near the property, I needed help with coordinating repairs after a tenant issue. While the property was vacant Chantell helped me organise painting, repairs and a bathroom renovation, all over the phone. Great service and prompt communication every time.
Raine & Horne Goodna
Good communication throughout letting process. Took my situation into account when finding the right tennant. Professional, well organised, knowledgeable. Happy to work with again.
Raine & Horne Goodna
Great team, They helped me to rent a house on urgent basis and now managing the property very well. Highly recommend
Raine & Horne Goodna
Meg is amazing. She is quick to respond to emails, is very proactive and attends to the needs of both the tenant and landlord. The best I have experienced.
Raine & Horne Goodna
The agents are easy to deal with, excellent communicators and with good market knowledge of the area.
Raine & Horne Goodna
Due to our transition to living in Australia, we had a few questions as we did not yet have a local rental history. Megan was incredibly informative and clearly explained how we could still provide alternative evidence to support our application. The service we received was exceptional; highly professional, knowledgeable about the rental market, and genuinely supportive throughout the entire process. Megan and the Raine & Horne team made what could have been a stressful transition feel seamless and straightforward. Thank you, Megan, and thank you to the entire Raine & Horne team.
Raine & Horne Goodna
The team at Raine and Horne have always shown exceptional service in all aspects of property management. Chantell, who handles our portfolio is an excellent communicator and property manager. Des, as owner of this office, has also always made himself accessible if needed. property management has evolved dramatically over the past 2 decades so a great property manager is an asset. i would highly recommend Des, Chantell, and the team at Raine and Horne Goodna to any landlord seeking a seamless process.
Raine & Horne Goodna
Michelle Hales was very helpful during the transition period between tenants. They managed the outgoing tenant’s vacation period smoothly and coordinated the entry of a new tenant without issues. All required maintenance and fix-ups were identified and handled in a timely and practical manner, with clear communication throughout the process. Overall, the handover was well managed and reduced the stress usually associated with tenant changes.
Raine & Horne Goodna
Had a great experience working with this rental agent. They were professional, responsive, and made the whole process smooth from start to finish. Any questions I had were answered quickly, and everything was handled clearly and honestly. Would definitely recommend to anyone looking for a hassle-free rental experience.
Raine & Horne Goodna
Property Manager Megan Smart has been absolutely the best throughout my experience with her from an international student point of view. I highly recommend Megan, since my time since knowing her everything has been smooth, open, convenient and precise regarding renting and many other queries I have as a tenant. Thank you Megan, Kristy and the team!
Raine & Horne Goodna
This company has been managing our investment property for many years. The current Property Manager Megan Smart has been great with communication, inspections, scheduling maintenance and repairs, following up issues with tenants and recommending new tenants.
Raine & Horne Goodna
R & H are blessed to have Megan Smart represent thier business. Megan is the most professional, diligent, efficient property manager one could ever wish to meet. A very genuine, caring woman, we need more like Megan in this world.
Raine & Horne Goodna
