Tracey and her team have managed our investment property for the past two years. Tracey and Kirsty are so friendly and both are extremely organised and nothing is a hassle. Maintenance is organised quickly and when the property was vacant for a short time, they quickly found a suitable tenant. I highly recommend using them for property management :)
Raine & Horne Nelson Bay
I have been renting for 25 years now and dealing with the team at Raine & Horne for the last 8 years. In these exceptionally hard times to secure a rental property Tracey has gone above and beyond to find our family a beautiful place to call home. Tracey would keep in contact with us at all times which gave us peace of mind that we would find a new place to call home hence easing the stress immensely. As usual amazing as always Tracey. Thanks to you and the team.
Raine & Horne Nelson Bay
Outstanding customer service from all staff. Professional attitude. They were friendly, patient, helpful and quick in resolving all queries, which resulted in complete customer satisfaction. Many thanks specially to Tracey Tiltman who went the extra mile to help us. Raine & Horne Nelson Bay is TOPS !
Raine & Horne Nelson Bay
R&H Nelson Bay are a very professional agency. Always helpful and courteous. The jewel in the crown is Tracey Tiltman! Very approachable and accomodating . As newcomers to the Bay, Tracey made us feel welcome and had some great tips about local services, shopping and restaurants. Thanks Tracey and the R&H team!
Raine & Horne Nelson Bay
We recently dealt with Kirsty, Property Manager at Raine & Horne Nelson Bay and found her to be very efficient, professional and friendly. Everything was handled with ease and she kept us updated every step of the way. Would not hesitate to recommend.
Raine & Horne Nelson Bay
Raine and Horne realty are easy to deal with. Communication with the tenants allows you to eliminate any potential problems.
Raine & Horne Nelson Bay
We recently switched rentals from LJ Hooker Nelson Bay to Raine & Horne Nelson Bay. What a breath a fresh air! R&H Nelson Bay is not only a professional real estate company but also has a strong focus on looking after both tenants and landlords equally. If you are a tenant looking for a property to rent, we would strongly advise to rent through Raine & Horne Nelson Bay. You will be treated with care, respect, in both a professional and friendly way. If you are a landlord looking for a property manager, you will know that Raine & Horne Nelson Bay will go above and beyond to keep your tenants happy, and as they say "happy tenants = happy landlords." From a maintenance perspective, as a tenant all requests are actioned right away. We did rent in the past through R&H, and we are so happy to be back with them. So if you are looking at your next rentals, drop in and see Kirsty, Tracey or Amie, you will be greeted with a smile and you will know right away this is where you want to rent your Port Stephens property from. And if you are a landlord, look no further!
Raine & Horne Nelson Bay
Extremly helpful and good people
Raine & Horne Nelson Bay
I only have positive things to say about R&H Nelson Bay. They made my year at my property great! They hardly bothered me and only conducted a couple inspections. They were easy to contact and replied fast with any issues regarding the property. Run by a fantastic and kind team in an industry which usually just throws the book at the tenant rather than work with them. Thanks girls.
Raine & Horne Nelson Bay
Have dealt with Raine and Horne Nelson Bay for many years now and have always been more than happy with their service. Staff are always helpful, in particular Amie and Kirsty who go out of their way to ensure you are happy and needs are met. Would definitely recommend to others looking for a friendly and hard working Real Estate Agency.
Raine & Horne Nelson Bay
It was apparent from the beginning that R&H staff were knowledgeable, friendly, professional and honest. I was shopping around for a property manager and while competitors were also lovely, R&H stood out due to the quality of information provided. The team work like a well-oiled machine and I have never had a sub-par experience with any staff. They have always been prompt to respond to a request and we are delighted to be in partnership with Tracey and the team to manage our property and benefit from their expertise.
Raine & Horne Nelson Bay
From insprction to getting keys i can honestly say that i have no complaints. Team are friendly, professional and as long as i do the right thing, leave me alone. Great premises and i feel happy and have peace of mind knowing Raine and Horne are my landlord.
Raine & Horne Nelson Bay
