Katrina the Property Manager at R&H has liaised well with our tenants over the years and always followed up on maintenance issues including big ticket items such as ducted AC replacement. During the recent sale of our investment property, she coordinated the rectification of issues as highlighted in the Building and Pest Report in a smooth and fuss free manner. Thank You.

Raine & Horne Springfield

star   5   (26 reviews)

Property Manager Michelle Hales met with us in the empty house to review its ongoing condition. We were delighted with the overall first impression and condition of the house, which speak well for the management of Raine & Horne Springfield over many years. Michelle impressed with her knowledge of the house and the departing and incoming tenants. Also, her experience in dealing with issues arising, and her focus on having the house ready for the incoming tenants were welcome. We left with a precise understanding of the time & costs, and we were delighted that it was all finished expeditiously ready for the new tenants. Michelle also assisted us with thinking through potential future improvements. It was an informative discussion with a competent property manager and deeply appreciated. Thank you, Michelle and R&HS.

Raine & Horne Springfield

star   5   (26 reviews)

Yes our property manager communication great and up with current market knowledge and very professional in all our dealings Overall very happy how our property was managed

Raine & Horne Springfield

star   5   (26 reviews)

Michelle Hales is an outstanding Property Manager, far exceeds our expectations. Her communication and organisation skills are exceptional. She has outstanding knowledge and gives professional opinions on anything you ask her. We highly recommend Michelle to anyone seeking a Property Manager, she will not disappoint.

Raine & Horne Springfield

star   5   (26 reviews)

I cannot highly recommend the team at Raine & Horne enough for their exceptional management of my investment property. From day one, their communication has been absolutely flawless. They take all the stress out of being a landlord by being proactive, highly organized, and incredibly thorough with every detail—from tenant selection and routine inspections to handling maintenance swiftly and professionally. It is rare to find a team that treats your investment as if it were their own, but that is exactly what they do. If you are looking for a property management team that is reliable, professional, and genuinely cares about delivering a seamless experience, look no further than Raine & Horne. Thank you for the outstanding service and peace of mind!

Raine & Horne Springfield

star   5   (26 reviews)

Before Katrina was our agent we weren't blown away by the service But she really brang a great rapport with us and was an amazing communicator. Very attentive and helpful. We are very appreciative If we were able we would love to remain with them.

Raine & Horne Springfield

star   5   (26 reviews)

We had such a positive experience throughout our tenancy with Raine & Horne Springfield. Katrina was absolutely amazing to deal with always kind, professional, approachable, and incredibly quick to respond whenever we needed anything. She made the entire rental experience feel smooth stress free and genuinely enjoyable. Her communication and support throughout our tenancy really stood out and it was clear she truly cared about both the property and her tenants. We couldn’t recommend Katrina and the team at Raine & Horne highly enough to both tenants and landlords.

Raine & Horne Springfield

star   5   (26 reviews)

Really great property manager seems to have the best interest of both tenant and landlord in mind, recommend Katrina

Raine & Horne Springfield

star   5   (26 reviews)

We had an amazing experience with Raine & Horne, and we’re especially grateful to Michelle, the manager, for her exceptional support. When we first came to Australia, finding a place to live was quite stressful, but Michelle and her team made the whole process smooth and welcoming. They truly went above and beyond to help us secure a place, and their kindness, professionalism, and understanding made a huge difference for our family during such an important transition. Raine & Horne didn’t just offer us a rental—they made us feel supported and welcomed in a new country. We are extremely thankful for their help and highly recommend them to anyone looking for reliable, caring, and professional real estate services. Thank you, Michelle and the Raine & Horne team! 🙏

Raine & Horne Springfield

star   5   (26 reviews)

The best real estate I have rented through and would endlessly recommend them to anyone looking to rent in the area. Our property manager Michelle was always quick to answer any questions or concerns and has always been so kind, helpful and informative. Renting through Raine & Horne Springfield had really restored my anxieties about the renting process and really assured me that as tenants we can and do get support when the right people are looking out for us. Thank you to the kind staff for such a wonderful experience!

Raine & Horne Springfield

star   5   (26 reviews)

Katrina was an outstanding property manager and truly made our experience exceptional. She was incredibly attentive, professional, and genuinely cared about making sure we were comfortable and well looked after at all times. Any questions or requests we had were handled promptly and with such a positive attitude. We felt completely supported throughout our stay and couldn’t have asked for better care. Highly recommend Katrina & Raine in Horne —she is amazing at what she does! & their team are fantastic

Raine & Horne Springfield

star   5   (26 reviews)