We had an outstanding experience working with Helen Yan from Ray White Balwyn. Helen provided professional, honest advice and demonstrated a deep understanding of the market throughout the entire sales process. She guided us through every aspect of the sale and even helped connect us with related services, making everything seamless and stress-free. Helen’s communication was excellent — always clear, responsive, and proactive. With her large client base and strong industry network, she worked tirelessly and truly went above and beyond. She even stayed up working with us until 11pm to help close the deal, which speaks volumes about her dedication and work ethic. Her negotiation skills are exceptional, and she was transparent and trustworthy at every stage. Thanks to her expertise and confidence in her team, our property was sold within just two weeks. Helen is a well-deserved, award-winning agent, and we would not hesitate to recommend her to anyone looking to sell their property. A true professional in every sense. Do yourself a favour and save Helen Yan’s number in your phone — she’s a must-have contact for any property journey.

Helen Yan

star   5   (630 reviews)

Selling is just so simple and easy - when you have someone who knows the market, acts in your best interest and has the skill set and tenacity to bring all the moving parts together for a great outcome. The person who made this happen was Helen and her team. Professionalism all the way!! Just as it should be.

Helen Yan

star   5   (630 reviews)

Buying a home requires not just luck, but also the help of a guardian angel; meeting Helen was exactly that. Her integrity and sincerity are her best business card. As I couldn't attend the Sunday afternoon auction, I promptly contacted Helen to make an early offer. The entire process was straightforward with no tricks—she clearly communicated with the seller to inquire about the price right in my presence, then decisively accepted the offer and signed the contract promptly. It was more than closing a deal; it was gaining a friend.

Helen Yan

star   5   (630 reviews)

Helen has been helping me in and out of property market in Doncaster and Balwyn area over the last decade, Helen has always displayed incredible professionalism, reliability and diligence through out the campaigns. This one was no exception. She is the agent a client can trust.

Helen Yan

star   5   (630 reviews)

Her knowledge is very good and she is honest

Helen Yan

star   5   (630 reviews)

The service is very good

Helen Yan

star   5   (630 reviews)

We had an excellent experience working with Helen and the team at Ray White Balwyn on the sale of our property. Throughout the entire process, we felt very well supported and appreciated her professionalism, dedication, and flexibility. One of the key strengths of Helen is her ability to adjust the sales strategy in response to changing market conditions. The revised approach proved very effective and ultimately helped us achieve a great result. Every step of the process was well organised and seamless — from property maintenance and styling, to open inspections and final negotiations. Her team conducted frequent open homes and worked proactively to engage as many potential buyers as possible. Communication was outstanding. After every open home, we received detailed updates and feedback, which kept us fully informed and reassured throughout the campaign. Overall, it was a smooth, well-managed, and highly positive experience. We are very grateful for her team’s hard work and would not hesitate to recommend Helen and Ray White Balwyn to anyone looking to sell their property.

Helen Yan

star   5   (630 reviews)

We recently sold our home with Brad from Ray White, and we couldn’t be more impressed with the entire experience. From start to finish, Brad was friendly, professional, and incredibly knowledgeable. His calm, approachable manner instantly put us at ease, and we felt supported every step of the way. Brad was always available to answer our questions, no matter how big or small, and he consistently kept us informed throughout the entire process. At no point did we feel pressured or stressed—just confident that we were in good hands. Thanks to Brad, what could have been a stressful experience turned out to be smooth, efficient, and even enjoyable. We’re so grateful for his dedication and expertise—highly recommend him to anyone looking to sell or buy with confidence.

Brad Cooper

star   5   (17 reviews)

Professional agent with full experience, always beyond our expectations.

Helen Yan

star   5   (630 reviews)

After 3-4 months on the house hunting journey, we have finally found a great house that meets all our requirements. Helen and her team have provided great supports and guidance throughout the process.

Helen Yan

star   5   (630 reviews)

I wouldlike to express my sincere thanks to Jason Zou, who acted as the second agent for this sale. Jason always introduced the property to buyers from a professional perspective and had a thorough understanding of every detail. At every open inspection, he made sure the property was well presented and shown in the best possible condition. He also provided clear and timely follow-up after each inspection, which gave me great peace of mind.

Jason Zou

star   5   (3 reviews)

I'm so grateful to Helen Yan and her team for making the sale of my property such a smooth experience. Helen is incredibly professional and always made time for inspections, including private viewings whenever buyers asked. She's patient, thoughtful, and easy to trust — with a calm, humble style that really connects with people. It’s clear why she’s a top agent. I wouldn’t hesitate to call her again or recommend her to friends.

Helen Yan

star   5   (630 reviews)