From the very beginning, it was nothing but respect and constant communication. Our agent was always by the phone and happy to take my calls for anything. Very easy to talk to and very understanding. I would absolutely recommend Ray White Cairns South to any and all family and friends.
Ray White Cairns South
I highly recommend Raywhite South Cairns to any prospective landlords. They will deliver beyond their normal duties and responsibilities and manage your properties to the highest standard.
Ray White Cairns South
Chloe worked well with myself (being a interstate investor) to get a good turn around time to re tenant my property. Communicated well.
Ray White Cairns South
Fiona's communication is clear and timely. She has gone out of her way to drive us to a property inspection at a time when we did not have a car. Her reminders, attention to detail and support have made the last two years easy to navigate, as we do not live near our rental property. Fiona is a very switched-on operator.
Ray White Cairns South
Applied and had an email back requesting some minor details, then everything was updated at each step, I also got a call to say congrats on the approval, Fiona was great to deal with and had an answer for everything that I asked, She also organized the house to be ready for me and the house expectations where exceeded! Highly recommend this team
Ray White Cairns South
Couldn’t fault them, the effort that was put into helping us find a place and communication was amazing! Very professional to deal with.
Ray White Cairns South
Great turnaround time with new lease agreement
Ray White Cairns South
The staff went above & beyond for us Can’t thank them enough A wonderful real estate team
Ray White Cairns South
My partner and I have recently relocated from interstate to Cairns and it was difficult to find a rental property as we had come from owning our house in New South Wales and also have 2 dogs, which makes renting challenging at the best of times. When I met Fiona at an inspection, she was very friendly and had already read our application and was able to find us something that fit our needs really well and in a very tight turnaround timeframe, which was really helpful for us in getting settled in our new home. The receptionist has also been a whiz at sorting things for us as needed, which we really appreciated when trying to navigate applying for properties via the app. The communication with the Ray White team has been extremely easy, and they have made sure that our rights as a tenant have been a priority (giving the legally required notice period for maintenance requests, advocating to the landlord for us for reimbursements). It has also been a really tricky time recently because of the cyclone and flooding, but the staff were in very regular contact with us to advise of how to seek assistance and how their agency could help, which we appreciated being new to the tropics! Overall, I feel the property management team are very approachable and helpful, and have definitely been the best agency I’ve worked with as a tenant.
Ray White Cairns South
I dont feel the handling of the recent tenant's termination was satisfactory particularly in relation of the bond being used to pay for the tenants cleaning bill. This was not in accordance with the information I was given. A lot of damage and clean work was left to me to rectify. A more accurate assessment of the tenant's performance should have been given prior to their non- renewal of contract .
Ray White Cairns South
Found a new tenant quickly and seamless
Ray White Cairns South
Can be a bit slow in replying to inquires about the rented place.
Ray White Cairns South
