First home buying experience made easy. Experienced and supportive sale with no dramas. The way it should be

Kate Coultas
First home buying experience made easy. Experienced and supportive sale with no dramas. The way it should be

Kate Coultas

We have sold quite a few properties and Mark Johnstone is the best agent we have ever dealt with. He is professional and genuine and provided valuable advice on what we needed to do to sell our home. He was able to provide 3 offers to us after the first open and, after listening to our requirements, and providing options for us to consider, was able to secure a sale within one week. We would recommend Mark to anyone who is wanting to sell their home.

Mark Johnstone

Symon provided expert advice on best options for selling the property and how to present the property for sale. He took control of delivering the outcome. He provided good guidance and feedback through the process. Selling was worry-free and quick.

Symon Badenoch

Awesome Agent. Persistant and Efficient. Thank you for selling my home :)

Jake Battenally

Clear communication throughout the entire process.

Sebastian Gutierrez

This is the second property I have asked Phyllis to sell, after she did such a great job with the first one. Phyllis worked tirelessly in a tough market to get us a very good price. She has great attention to detail in how she presents a property and really understands the market.

Phyllis Tidmarsh

I could not be more happy with the service Mark provided before, during and after the sale of our property. The persale advice and research was extremely helpful and ensured we had the correct paperwork in place and the property presented well, ready for sale. During the open home sale period we particularily appreciated the regular feedback. This was usually a phone call after the open home, then a report was emailed several days later and it was also not unusual to have a second phone call mid week as well. After we accepted a sale price Mark and his team continued to work hard sorting out any problems, ensuring exchange happened on time and arranging a pre settlement inspection with the new owners to make sure settlement went ahead without any problems. If you are considering selling your property, I can certainly recommend Mark. I know that he will provide a professional service for you, throughout the whole process of finding a buyer for your home.

Mark Johnstone

Prior to selling my property, I leased it out through Badenoch Real Estate Property Management (also highly recommended). Before committing to using Badenoch for the sale, I shopped around and compared agents. However, it didn't take me long to choose - Symon was prompt, professional and informative even before I committed to selling through him. He took the time to talk me through the process and make sure I understood everything I needed to know about selling. I was impressed with his market knowledge and 'no pressure' approach. Throughout the whole process, Symon (and Lucia) exceeded my expectations of what an agent should do. They were in constant contact with me (particularly important as I don't live in Canberra) keeping me informed of progress. They organised repairs and necessary improvements to the property and were always honest and positive in their approach. They went above and beyond what was required of an agent - I always felt like they were only a phone call or email away if I needed to be in touch. They followed up with everything they said they would do in record time. I never had to chase them. Overall, an excellent experience. I would definitely use Symon Badenoch and his team if I were to sell another property. I have no hesitation in recommending them.

Symon Badenoch

Jake was a pleasure to work with during the sale of our property. He kept us informed and provided good advice on our next steps. He takes into consideration our requirements and was never pushy, which was great. The main reason we chose Jake to be our real estate agent is because he has kept in contact with us for over 5 years. Always contacted us to understand our situation. That's what service is all about. We will use him again if we buy or sell.

Jake Battenally

We were on the buyers' side and all the interactions with Phyllis were very easy and we didn't have any issues. Phyllis is definitely a professional in the real estate area, all the communication with her was always very educational and clear to us.

Phyllis Tidmarsh

Kate was punctual for appointments, honest in her dealings with us, and provided all requested information in a timely manner.

Kate Coultas

I have now bought and sold 2 properties with Jake and 3 with Ray White. I have found that his level of professionalism, honesty and integrity is unquestionable and at no time did I feel unconfident that we would not achieve the figures discussed. Jake communicated frequently but avoided calls that were mere lip service. It was clear that Jakes calls were made to measure in terms of what I wanted to achieve financially and his planning on how we got there clear, precise and realistic. I would have no hesitation is requesting Jakes services for future sales or purchases.

Jake Battenally