Brilliant communication, easy to deal with 100% happy

Stephen Hodge

star   4.6   (12 reviews)

Dale was spot on advising me of this property thank you for all help.

Dale Atkin

star   5   (106 reviews)

I would give 0 stars if I could. Our experience with this real estate agent was profoundly disappointing, and I feel compelled to share our concerns to help others avoid similar pitfalls. Firstly, during negotiations, the agent quoted the vendor a higher price than what we had agreed upon. This not only undermined our trust but also compromised our financial position. We had a clear strategy and budget, and this deviation was both unexpected and unwelcome. Post-sale, communication was virtually non-existent. We were left in the dark and had to initiate all contact ourselves. This lack of proactive communication was incredibly frustrating, considering the significant financial and emotional investment in purchasing a property. An agent’s role is to ensure a smooth transition, but we felt abandoned once the contract was signed. The agent also promised visits after the sale went unconditional but failed to arrange them. We were met with excuses and a dismissive attitude when we inquired. This broken promise caused additional inconvenience and dissatisfaction. Most concerning was the final inspection. The agent was away during the week of the final inspection and settlement, and this absence was not communicated to us. On settlement day, the keys were late due to poor organisation, and there was no communication about these issues. The final inspection is crucial to ensure the property’s condition before finalising the purchase. The agent’s neglect in this area, combined with poor organisation and communication, was both unprofessional and unacceptable. In summary, we expected a much higher level of service and support. The issues we faced—from the unauthorised price hike and poor communication to broken promises and disorganisation—resulted in a deeply unsatisfactory experience. For anyone considering working with this agent, I strongly advise looking elsewhere to ensure a smoother, stress-free home-buying process.

Stephen Hodge

star   4.6   (12 reviews)

Bob and I have been more than pleased with the service we have received from both Dale and Libby. Great Service. Easy to contact and very helpful in general. Will recommend them to anyone we can.

Dale Atkin

star   5   (106 reviews)

Kaye was professional, knowledgeable, approachable, an excellent communicator keeping me informed throughout the process. She treated myself and my tenants with respect and consideration. Her support and efforts were outstanding. I would highly recommend Kaye Dixon as an agent.

Kaye Dixon

star   4.9   (123 reviews)

Dale is a professional and is on the ball in this industry. Highly recommend.

Dale Atkin

star   5   (106 reviews)

Dale made everything every easy for me especially when I encountered some matters that were very trying. Dale did his utmost to make things easy for me and to keep me informed.

Dale Atkin

star   5   (106 reviews)

This is the second time we have engaged Libby Talbot to sell a property in the past four years. Libby has an excellent knowledge of the local property market. She has been friendly and helpful and has always returned phone calls in a timely manner. Our recent sale occurred when we were travelling interstate and we felt confident in leaving the transaction with Libby, including inspection of some maintenance works that were required to be undertaken. We have no hesitation in recommending Libby to others.

Libby Talbot

star   5   (57 reviews)

Libby was a delight to work with. Honest and reliable and always willing to go the extra mile. It's been a pleasure to work with her.

Libby Talbot

star   5   (57 reviews)

Kaye was always contactable and always kept us informed about what was happening. She is pleasant, caring and easy to talk to. Thankyou Kaye for helping with the sale of the house. Would loved to got more for the property but it is the buyers market at the moment and no way Kaye's fault.

Kaye Dixon

star   4.9   (123 reviews)

Thanks Dale for providing great advice and service in selling my property. Your expections were realistic and we achieved what I needed to achieve. Thanks again for your help.

Dale Atkin

star   5   (106 reviews)

I’ve recently had the pleasure in dealing with Kaye to sell my property . The sale was stress free and I walked away happy with the outcome . Kaye’s professional approach and expertise was outstanding . She was patient with me and her on going communication and support made it a wonderful experience. I highly recommend Kaye , she has been a pleasure to deal with 😊

Kaye Dixon

star   4.9   (123 reviews)