Jan Lee was professional in many ways. She was always available when needed. All transactions are done in order. She was great to deal with. Donna from Melbourne

Jan Lee

star   5   (226 reviews)

We were completely misled by Julie and her team. We were given an unrealistic price guide for our home compared to other selling agents. Julie Mahoney will overpromise to get the listing, and once she has secured it, she will underdeliver. After choosing Julie Mahoney to sell our home, we were given a list of “issues” we had to rectify in order to achieve the best price. We wanted the sale to go well, so we addressed every issue. We paid a good deal of money to have the home staged with furniture which was again recommended by Julie in order to achieve the best price possible. Julie recommended we market the home $17,000 lower than her expected sale price in order to generate interest and competitive bidding with buyers. We agreed to her terms. Over the next 6 weeks we had over 40 groups view the home, but not 1 offer. Julie blamed the weather, the neighbours and the price of the home and recommended we drop it by $53,000. In total, Julie was wanting us to drop the sale price by $70,000 from what she originally told us she could easily sell it for. We refused. Our first offer was generated by MYSELF as the seller as I had been sharing the listing on social media and liaising with interested parties. Thankfully we then received a second offer which was $7000 under asking price. Julie Mahoney was pushy, overconfident and completely misguided. Her fees are just not worth the service you receive. Julie will overpromise, then come up with excuse after excuse. She will show up and be active in the process when trying to secure the listing, but once chosen – Julie takes a backseat, and her minions take over. Julie only ever reared her head to try and smooth things over when I complained to Ray White about the lack of communication I was receiving. Once we finally had sold the home (after 7 weeks of stress) I told Ray White that I wasn’t happy with how everything went down. They didn’t even bother to respond to me.

Julie Mahoney

star   4.8   (280 reviews)

Maryanne went above and beyond We’re not local so we had to rely on Maryanne and she helped us all the way up to settlement

MaryAnne Law

star   4.9   (133 reviews)

Highly recommend Jan Lee . She is a true gem. A likeable, warm, intelligent professional lady who has much knowledge within her field. Thank you Jan 👍🤠

Jan Lee

star   5   (226 reviews)

I'm glad I listened to the advice of a friend and contacted Jan. She was friendly and caring and the whole process was incredibly smooth. Jan had my property under contract within 2 weeks of advertising for a price I was very happy with. I highly recommend Jan :)

Jan Lee

star   5   (226 reviews)

Jan was great with helping us buy our first home. The confidence and experience she has is comforting when you have questions or don't know what to do next. Thanks Jan!

Jan Lee

star   5   (226 reviews)

Great service, smooth and streamline. Would recommend highly.

MaryAnne Law

star   4.9   (133 reviews)

I would highly recommend Paul & Melissa. They always kept me up to date with feedback from open homes. They went over & above what was expected of them & I felt supported throughout the whole process.

Paul Kotze

star   4.9   (94 reviews)

We engaged Marianne to sell our house on Magnetic Island around September 2022. She impressed immediately with her highly developed communication skills and her ability to quickly assess and value our property. Maryanne is also a professional photographer and the photos she took of our property were fabulous. Inspections were always organised in consultation with us to allow us time to present the property. The property sold in approximately 10 weeks and Maryanne managed the sale price negotiations and contracts promptly and professionally. Overall, Maryanne was a pleasure to work with and l have no hesitation in recommending her to anyone wanting to sell or buy a property on Magnetic Island.

MaryAnne Law

star   4.9   (133 reviews)

Very accurate and up-to-date knowledge of the current market...honest appraisal of likely sale price....very prompt in responding to queries....

MaryAnne Law

star   4.9   (133 reviews)

Jan was friendly, informative and approachable. Provided quick response every time whenever we contacted her.

Jan Lee

star   5   (226 reviews)

It has taken 13 years to sell this house. 13 years ago we settled on the same house with the same remarkable agent Jan Lee, Today we celebrate with Jan the long and patient process that has seen Jan perform her remarkable work again and sell our house. Words can not describe how grateful we are to have met Jan and to have our property managed by the BEST !!!! We have worked with various other agencies in the past and none have achieved what Jan has. Thank you Jan and the team from Explore Property. Very very happy Sellers. Amy Cauz

Jan Lee

star   5   (226 reviews)