
Ray White Urban Springs
I would like to provide some feedback regarding the recent leasing process for our rental property. Firstly, I noticed that the property was advertised as having 3 bedrooms and 2 bathrooms, when it is actually a 4-bedroom, 2-bathroom home. This is a significant feature of the property, and I am concerned that the incorrect advertisement may have reduced interest from potential tenants. Secondly, the presentation of the property could have been better. The front yard still contained a large pile of old branches that had been cut previously, and I had to visit the property myself to remove them before it was presented properly. I believe this should have been identified and addressed before inspections commenced. Throughout the advertising period, I was repeatedly advised that there was insufficient interest in the property and was asked on several occasions to reduce the weekly rent. I agreed to reduce the rent once, from $780 per week to $750 per week, as a reasonable adjustment. However, I was continually encouraged to reduce it further, despite receiving several suitable applications. What I found particularly frustrating was that, although there were applicants who appeared to meet our requirements, I was repeatedly advised not to proceed with them. In the end, I had to contact the agent and advise that I was happy to accept one of the applications and ask that the lease be progressed. I felt that this decision should have been supported much earlier rather than requiring me to insist on proceeding. I felt that the focus was placed too heavily on reducing the rent rather than securing a suitable tenant from the applications already received. I hope this feedback is received in the constructive manner in which it is intended. I would appreciate greater attention to detail in future advertising, improved presentation of the property before inspections, and more practical leasing recommendations based on the quality of the applications received.
