I first met Macarthur Real Estate agent during my private inspection of this house and discuss about my difficulties of renting a house. The agent listen and answer all my queries regarding house renting. After this, they helped me the entire process of house renting starting from rental bond payment to utility connection as I have no previous experience regarding house renting in Australia. Although they didn't update me about my queries regarding digital TV antenna but I find their entry inspection report is very detail and organized. I am grateful that they helped me renting my first apartment in Australia.

Macarthur Real Estate

star   5   (250 reviews)

Updates and reports are always thorough and informative and information requests and advice are always provided promptly.

Macarthur Real Estate

star   5   (250 reviews)

Hat off to Macarthur Real Estate team, very professional yet personal and handle my difficult tenants with grace. Thank you so much team, especially Mark Macarthur, a true leader!

Macarthur Real Estate

star   5   (250 reviews)

Indiana and the team at Macarthur Real Estate have always been professional and timely in leasing my properties. They informed me that my tenant was vacating, and then proceeded to find me a suitable tenant at a premium rent within 72 hours! Happy is an understatement and I recommend Macarthur Real Estate to anyone who is not satisfied with their current management.

Macarthur Real Estate

star   5   (250 reviews)

A more modern approach with the use of an app for all information and communication makes it hard to justify the management % fee. As a landlord if you are proactive and view the app regularly / actively reach out to the agent then business seems to run smoothly, however this seems to rely on you as the landlord rather than the agent of which you are paying a management fee. In my experience without viewing the app commentary on damages, repairs needed and mistakes in the billing were missed and only addressed when raised by myself. Phone / email communication is quite poor and attention to detail is lacking resulting in the mistakes mentioned above. Albeit the negatives it is my experience that these agents are better than most in the town and that the app system is quite universal, creating a poor customer service and lazy management approach.

Macarthur Real Estate

star   5   (250 reviews)

We had the best experience with their real estate agent Jemma, she was very supportive and knowledgeable throughout our whole experience transitioning through rentals. It was very comforting to be able to lay out trust within someone!

Macarthur Real Estate

star   5   (250 reviews)

Since we started dealing Macarthur Real Estate, the service and local knowledge is second to none. The team will go above and beyond to be sure all is in order. Their constant communication and professionalism give us a true scene of comfort and security.

Macarthur Real Estate

star   5   (250 reviews)

Their market knowledge is exceptional However, communication is lacking within the business. Maintenance should have been carried out between tenants and it was overlooked

Macarthur Real Estate

star   5   (250 reviews)

Always professional when approached. The team provides insights and appraisals of the most recent property options in the area. Promptly notifies and attends to issues in our properties.

Macarthur Real Estate

star   5   (250 reviews)

The Best Agents in Wagga. Polished and Professional. High quality properties, well-maintained, efficient payment app!

Macarthur Real Estate

star   5   (250 reviews)

Grateful to the Macarthur property management team for their professional service and approach to leasing our property that resulted in a tenant being secured in short time.

Macarthur Real Estate

star   5   (250 reviews)

Since Kasey has taken over as our property manager, we have found her to be quite efficient and responsive with emails. At the beginning of becoming a tenant after 20 yrs of owning our own home, we found it to be a little unorganised but has definitely improved coming into our 2nd year of tenancy.

Macarthur Real Estate

star   5   (250 reviews)