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Our reviews

  4.8  
554 reviewsacross 27 different locations, showing 12.
Tenant review
Smooth rental application process.. approved quickly and such an easy experience with Bethany
10 days ago
Smooth rental application process.. approved quickly and such an easy experience with Bethany

The rental application process was really smooth and easy from start to finish, and we were pleasantly surprised to be approved quickly. Bethany was always quick to respond and easy to talk to whenever we had questions. She was professional and helpful throughout, which made the whole process feel stress-free and comfortable.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Landlord review
Excellent communication and professionalism
15 days ago
Excellent communication and professionalism

Constantly updating us with the current conditions and reasons for what was going on. Felt at ease knowing they understood the area and already had solutions to problems before escalating.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Tenant review
Friendly and helpful staff.
15 days ago
Friendly and helpful staff.

From start to finish the process was seamless and well communicated. The team was so helpful and friendly. Bethany was particularly helpful throughout the inspection process.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Landlord review
MacArthur agents positive and responsive
15 days ago
MacArthur agents positive and responsive

The agents were responsive and knowledgeable with the market enabling the unit to be re-leased promptly.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Landlord review
Excellent communicator
17 days ago
Excellent communicator

The leasing process at Macarthur I was recently a part of was carried out in a professional manner. All the staff I dealt with had expert knowledge and responded in a timely manner.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Tenant review
Excellent!
17 days ago
Excellent!

The team at MacArthur are all super friendly and helpful. We were kept up to speed on everything from the application process, right through to securing the rental. Can’t recommend enough!

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Landlord review
Friendly, helpful and knowledgeable.
17 days ago
Friendly, helpful and knowledgeable.

Very responsive to emails and text messages. Gave good feedback and insight after perspective tenant inspections.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Tenant review
Friendly yet professional service in securing our lease!
17 days ago
Friendly yet professional service in securing our lease!

We are a corporate company looking for a rental lease that suited our needs, Bethany made it so easy and was friendly yet professional in her dealings with us. We are very happy to find this property given we were looking for a specific house for our workers, and Bethany absolutely nailed it!

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Tenant review
 Poor communication with safety assessment of property to unable to move into property suddenly
18 days ago
Poor communication with safety assessment of property to unable to move into property suddenly

Communication great viewing the property and signing lease, lots of effort to accomodate me. Then 24 hours before the removalist is delivering my good to the rented adresse -I be told , the sealing is coming down in the property- I can't move in!! I was still interstate, drove under stress 350 km to view 2 other rental options the agent provided- under pressure decided on a rental- with less than 24 hours left, before the removals tuned up to deliver. Well, I think inspection by realestate agents of rental properties/landlord info of building soundness -need to be substantial and retailed regarding building basics, so this is done trustfully before a property goes on rental market- that older and newer properties get monitored for fulfilling the safety standard and no disappointment is put on a renter, being left nearly with nowhere to go in the process of moving. I would have chosen a different property as I ended up in now, if the property I wanted to move into , would have been taken off the market earlier. So it all had an impact where to live. All in the addition of a high priced rental market, and limited availability, the quality of properties need to be worse the money we have to pay as renters .

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Landlord review
Great communication & support
21 days ago
Great communication & support

Charlana is the best in the business, she continues to impress us through her ability to keep our property rented, us updated with condition reports, and any maintenance that may be required. She's not only great to deal with as an owner but ensures tenants priorities are met and keeping them happy. Sourcing qualified trades to attend and keep the property in the best condition possible - she makes owning and managing easy allowing us time to focus on other important areas. Highly recommend Charlana to everyone looking for a property manager that actually cares and knows what they're doing.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
Tenant review
Friendly, Professional and Reliable Service
22 days ago
Friendly, Professional and Reliable Service

I recently worked with your agency, and I would like to share my appreciation. From the beginning, your team was very friendly and welcoming, which made the whole process much easier for me. You handled everything in a professional manner and were always punctual for appointments and communication. I especially appreciated how clearly you explained each step, as I am still learning how things work here. Your guidance gave me confidence and reduced my stress. Overall, I am very happy with the service provided and truly grateful for your support. I would highly recommend your agency to others.

Macarthur Real Estate

Macarthur Real Estate

  5   (250 reviews)
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