I have been having my property with RE-MAX managed for quite a while and they have been looking after it very well. I suggest this agency to anyone who is looking for a trustworthy agency and team. Great service, prompt action
RE/MAX Property Professionals
The team that I dealt with at Remax were responsive and professional. It made my experience as a tenant stress free, knowing if something needed to be addressed it would be dealt with professionally with all parties in mind. Having property managers like this for my properties in the past would have put my mind at ease.
RE/MAX Property Professionals
Since engaging Remax to manage my property Mel my property manager has been amazing. Dealing with a number of difficult scenarios. Mel is always pleasant to deal with great communication keeping me updated at all times. Mel has made herself available even on her days off which has been greatly appreciated. I changed to Remax and glad I made the change.
RE/MAX Property Professionals
When it comes to trusting someone to manage your property the team at Remax (Rachelle) would be hard to top. The communication, advice, follow up and just how organised they are is amazing. Also, having spoken to the recent long-term outgoing tenants I can well and truly speak for them on their side as well and their experiences were the same. If you are looking for a manager who works seamlessly with everyone's best interests at heart, who generally cares about doing a great job you could not go past talking with Rachelle at Remax. Thanks Rachelle!
RE/MAX Property Professionals
Mel maintained regular communication and very efficiently attended to the property leasing.
RE/MAX Property Professionals
I am happy with dealing with Remax professionals in regards to putting my property leased as this is my first experience. They talked me through the process as well as guided me into the right direction. And the outcome was it didn't take long to get a tenant in and answered all my questions. Thanks team
RE/MAX Property Professionals
Shona has been amazing since making contact initially. Her communication has been exceptional from the start, with clear step by step instructions on how to navigate the process as a first time landlord. Our house was leased within a day of being online. She provided a comprehensive and clear handover to our property manager. Absolutely would recommend.
RE/MAX Property Professionals
Re/max was a recommendation that glad to have acquired their services. Upon reflection, we have have maintained a positive, healthy working relationship and have been very satisfied with their communication and transparency. Above all else, deliverables are being met and we feel like our tenants and our property is being well looked after.
RE/MAX Property Professionals
I'd like to say thank you to Callie and Yana for being an absolute pleasure to deal with. I don't think I have had property managers, or a real estate agency as professional and easy to deal with as yourselves. I also do not give that kind of feedback lightly and have very high standards of what I expect from a landlord and property manager, (which is why we have moved house so many times) which you have certainly met. Your work ethic and professionalism has definitely been shown and noticed.
RE/MAX Property Professionals
All issues regarding the maintenance of the property and managing the tenancy are dealt with and resolved in an extremely timely manner and I am kept informed. I feel complete confidence that my property is in great hands with RE/MAX Augustine Heights managing it. I have no hesitation in recommending his services. - Excellent service!
RE/MAX Property Professionals
I am writing to express my dissatisfaction and disappointment with the handling of the recent incident that occurred in the property we lease out, resulting in damages to the carpet and laminate floor. During the incident, we have experienced significant frustration and inconvenience due to the lack of follow-up and communication from your end. Despite repeated attempts to reach out and seek updates on the progress, we have received minimal to no response, leaving us in the dark regarding the status of the repairs. The delay in addressing the damages has caused further deterioration to the property and has had a negative impact on the overall condition and livability of the space. Additionally, the prolonged delay has resulted in financial loss as we have been forced to paid higher insurance premium. As a professional real estate agent, we expected a higher level of responsiveness and efficiency in handling such incidents. It is disappointing that your lack of timely action and communication has caused unnecessary stress and inconvenience for us as property owners. We request immediate attention and resolution to this matter. We expect you to promptly liaise with the builder and insurer to ensure the necessary repair work is carried out without further delays. Furthermore, we expect clear and regular communication from you regarding the progress and estimated completion timeline. We hope that you will take this feedback seriously and make the necessary efforts to rectify the situation. We believe that through open communication, prompt action, and a proactive approach, we can resolve this matter amicably. We look forward to hearing from you at the earliest possible convenience.
RE/MAX Property Professionals
Professional and prompt service in taking care of all our leasing needs.
RE/MAX Property Professionals
