Real Estate Central helped lease this property

Property not up to $600 per week standard .

1) bed side lamps not working , 2) Lounge Lamps not working 3) 1 bathroom light not working 4) no rubbish bins 5) TV not set up 6 ) where to we get mail sent to , do we need to rent a mail box, if so why ? When was aircon filters last cleaned? Why can we not contact the agent ?