Reliance Real Estate Point Cook

Meet the team

Get to know the 7 property managers at Reliance Real Estate Point Cook.

Carlie Hoffman

Property Manager

carlie@reliancere.com.au

About Carlie

Carlie is a passionate and highly motivated individual with in-depth knowledge of the property market. Her background in real estate administration makes her knowledgeable and understanding towards the client’s needs. Being a natural born leader, Carlie is an expert communicator, which combined with her highly-trained administration skills, results in a successful property manager. Carlie’s vibrant and reliable personality allows her to maintain positive relationships with her landlords as well as making sure that she gets jobs done quickly with utmost quality.

Aki Zhao

Property Manager

aki@reliancere.com.au

About Aki

Aki provides a vital connection between the sales and property management functionalities of the business. She is hardworking, professional, approachable and extremely dependable. Her assistance in our Property Management department is accomplished with the utmost care and diligence. Her comprehensive foundation of knowledge coupled with her sharp attention to detail make her a high performing property professional. Aki prides herself in her communication skills and enjoys meeting new people from all walks of life and appreciates the importance of building lasting relationships.

Vita Wibianty

Leasing Administration Assistant

pointcookleasing@reliancere.com.au

Cher Li

Property Manager

cher@reliancere.com.au

About Cher

Cher Li’s long relationship with the real estate industry launched with property management in 2011. Cher’s approach to real estate is focused on her firm belief that strong communication and client motivated objectives are fundamental to achieving the best possible result. A valuable member of Reliance, Cher brings a fresh, motivated attitude to her role with an organised approach. Cher emphasises the importance of customer service skills to achieve optimal results. Cher demonstrates exemplary interpersonal, analysis, persuasion and communication skills. Multilingual in English and Mandarin allows her to provide a personalised experience.

Coco Lam

Property Manager

coco@reliancere.com.au

About Coco

Coco’s attention to detail and work ethic is simply second to none. Her experience as a property manager has added impeccable value to our company. Coco certainly demonstrates strong initiative to ensure a seamless real estate experience- in which contributes to her strong relationships with our landlords and tenants. We believe that Coco is a very valued member of our group & we look forward to watching her grow and evolve.

Janet Westwood

Rental Department manager

janet@reliancere.com.au

About Janet

Janet’s commitment to the profession has seen her dedicate over 13 years of her working career to the real estate industry across the City of Wyndham. With a keen interest in developing the property management strategy in addition to supporting the Point Cook Property Management team, Janet oversees the team of nine property managers ensuring their priority is the client experience. A highly respected member of the business, Janet is proud to be a part of the business’s growing Property Management team alongside a rapidly expanding investment portfolio. Janet enjoys the variety of her role; from project management, to team leadership, planning, strategizing, and adapting to keep up with the fast-paced, evolving nature of Property Management. Janet’s personable demeanour and natural people management skills make her the perfect fit to fill the role.

About us

Reliance Real Estate has been established as an independently owned and operated company in the Wyndham area with offices based in Werribee, Point Cook, Melton, and Tarneit office launching in October. Reliance Real Estate commenced business back in 2011 with four employees but has grown rapidly since then with now over 60 employees. At Reliance Real Estate, the quality of care and service we provide is the core feature of our business. We believe in treating our clients with respect and faith. We integrate honesty and integrity throughout our business functioning and grow through creativity, invention, and innovation. We take absolute pride in the community we live in - that you currently live in or want to live in. We regularly support the wonderful and varied cultural and social events in Wyndham as a way of giving back to the community in which we live, work and raise our families. Our passion for exceptional client service has been acknowledged notably by winning Wyndham Business Awards 2017 after constantly being nominated in the last four years. We are extremely proud of this recognition given Wyndham is a vastly growing and developing community with a diverse and culturally rich array of business operators. We believe that success is built on the strength of the relationships we forge and we will continue to strive for excellence. Our focus is on achieving the best result for you – if you win, we win.

over 5 years ago

Great agency and hands on Property management team

Great agency. Property management team and particularly Serene is very hands on. They strive to work for the best outcomes for owners and tenants. Highly recommended.

Reliance Real Estate Point Cook

4.9

(228 reviews)

almost 6 years ago

Excellent Support and Service

Serene Lai provided great support and professionalism during such times to lease out my property. Her commitment and dedication throughout this whole process is commendable. Highly recommend her as an agent and the agency for their part.

Reliance Real Estate Point Cook

4.9

(228 reviews)

almost 6 years ago

Fabulous Agency

We are happy customers and services are very good.

Reliance Real Estate Point Cook

4.9

(228 reviews)

almost 6 years ago

Good service

Hi, Your staff who in charge of my leasing property in Point Cook did a good job during COVID-19 period and rent out my investment property fast. I appreciate your efficent work.

Reliance Real Estate Point Cook

4.9

(228 reviews)

almost 6 years ago

Great Agency : Attention to Detail !

Serene from Reliance Point Cook took care of finding tenants for my property. I found Serene highly professional and was impressed by her attention to detail to everything. Would definitely recommend.

Reliance Real Estate Point Cook

4.9

(228 reviews)

almost 6 years ago

Outstanding

My property is being managed by Serene. I haven't found a more approachable and responsive agent for any of my other properties. The response to my issues is phenomenally fast and the advice is honest.

Reliance Real Estate Point Cook

4.9

(228 reviews)

Our rental properties