Agencies in Melbourne

⭐⭐⭐⭐⭐ I cannot recommend this agency highly enough. Throughout my various experiences as a landlord, their professionalism, communication, and unwavering support were exceptional. From the start to finish, the team stood by me with sound advice, honest guidance, and timely communication. They kept me informed at every stage, patiently answered my countless questions, and always explained the available options clearly. What impressed me most was their perseverance and tireless efforts. They never gave up, worked diligently to achieve the best possible outcome, and genuinely cared about protecting my interests. Their experience, attention to detail, and commitment gave me confidence during an incredibly difficult time. A heartfelt thank you to the entire team, specifically my property manager, Anne-Marie Lilly and Uaina Purcell for their professionalism, dedication, and outstanding service. If you're looking for a property management team that truly goes above and beyond for their landlords, I would not hesitate to recommend them.

Exceptionally amazing to deal with, Jenny especially made our experience seamless We had issues with the home we were moving into but she was quick to act and fixed all the issues quickly and professionally Cannot appreciate her more than we did, she made our move in possible, we are very lucky to have such an amazing property manager

My experience working with Uaina Purcell during the rental process was very positive. She was consistently clear, organised and easy to communicate with, which made everything feel straightforward. I appreciated how responsive she was and how quickly she followed up on any questions I had. She explained each step in a simple and practical way and made sure I had all the information I needed. What stood out most was her calm and friendly approach. It made the whole process feel comfortable and stress free. I’m grateful for her support and professionalism throughout.

Annual lease renewal turned into relet after tenant decided to move on early. Christine explained our options and kept us informed throughout the process. Timely review of applications and recommendations resulted in great outcome with no vacant/transition time. Very happy with Christine and the JAS team.

I recently found myself in the bizarre situation where my rent stopped arriving and my property management agency had simply vanished into thin air. Calls and emails went unanswered, and their physical office was completely packed up. For full disclosure, this was Signature Property Investment (previously known as Park Trent Property). After contacting Consumer Affairs, I searched online for a new agency and found Jas Stephens, who had exceptional Google reviews. I reached out and was introduced to Damien Welch. From that exact moment, Damien took total ownership of the situation, essentially turning from a real estate agent into a private investigator. Nothing was too much trouble for him. He went above and beyond by chasing down the previous agency, liaising with Consumer Affairs, organizing a new set of keys through the body corporate, and leaving formal entry notices. He even managed to track down the previous tenant to retrieve the keys, entered the property to confirm it was vacant, organized compliance inspections, advertised the property, and successfully leased it out. The broader Jas Stephens team and their slick internal workflows left a massive impression on me as well. Having dealt with a total dud agency for so long, I honestly didn't realize this level of amazing service even existed. Thank you, Damien—you have been an absolute superstar. You are proof that genuinely thorough, dedicated professionals are out there who will do whatever it takes to get the best outcome for their clients. I cannot recommend Damien and the team highly enough. Absolutely brilliant!

Robert has been helping us throughout our apartment renovation since the previous tenants left - ensuring they left in time for the renovation to start without delay - up until organising a post-reno clean and finding new tenats immediately. We couldn't ask more!

Serena was efficient, professional and highly communicative throughout. She made applying and moving in incredibly easy. We really appreciate her great service and quick response times.

Darren managed the leasing of 14/287 Exhibition Street smoothly. He communicated clearly and stayed responsive throughout, showed solid knowledge of the Melbourne CBD rental market, handled lease terms fairly, and was professional and organized from start to finish. Would recommend.

Mikaele Horsnell of Harcourts Melbourne CIty made the experience of renting our apartment a delightful experience and from the absolute outset. We were incredibly lucky in that she was the perfect Property Agent to immediately perceive our needs. Never once did she misrepresent the correct definition of a furnished apartment. She understood that it was extremely important to us that we were able to attract tenants who would always feel comfortable, secure and regard the property as their home. Dealing with her has been a particularly special experience and we feel both enormously grateful and lucky to have her manage our property.

- Very responsive to any maintenance requests - helpful staff and admin

As a tenant at 65 Alison Street, Truganina, I’ve had an excellent experience with Eleet Wyndham City Estate over the past 2 years. Their professionalism, clear communication, and fast response are truly high quality. The bond return process was very easy, and I received my bond within 2–3 business days, which I really appreciated. I highly recommend this real estate agency for anyone looking for a smooth and reliable tenancy experience.

Please contact the Eleet for easy and hassle free property. The Best

I can't recommend Rebekah highly enough! She made my recent renting experience so much easier with her outstanding advice, guidance, and genuine support from start to finish. She was always professional, friendly, and incredibly responsive, taking the time to answer all my questions and making sure I felt informed and confident throughout the entire process. Rebekah went above and beyond to ensure everything ran smoothly, and her kindness, patience, and dedication really stood out. It's clear she genuinely cares about her clients and is committed to providing exceptional service, whether you're renting or buying. Thank you, Rebekah, for making what could have been a stressful experience such a positive one. I highly recommend her to anyone looking for a knowledgeable, reliable, and supportive real estate agent.

The team are a delight to deal with. They go above and beyond and respond quickly, to any query you may have. We are so happy, that we have rented 2 properties with them. Exceptional service!

Made the whole experience super seamless. Really felt as though they wanted the best outcome for us and were super communicative throughout.

Recently rented an apartment through Kelly. She made the whole process really smooth and stress free. She was really quick with responses and giving me more information/instructions. I was urgently looking for a new apartment to move into and she went out of her way to make it happen for me. Really thankful and lucky to have her as my agent.

Our unit was very well presented and the photos taken looked amazing with tenants coming on board very quickly excellent service

Always reachable, helped me compare options wisely, and got the lease signed without delays.

Hema has been our rental agent, and we have had a very positive experience with her. Her communication style is clear, polite, and very reassuring. She listens carefully and takes the time to fully understand any questions or concerns. She is very responsive and replies to emails quickly. Whenever we needed clarification or assistance, she responded promptly and kept us updated. Her calm attitude, reliability, and clear communication truly make a difference. We highly recommend Hema and RAM International to anyone looking for a smooth and stress-free experience.

We are quite happy with the professional service from Hema and RAM International team. Hema has been very Responsive, Friendly, and helpful when we are in need. We highly recommend her services to get a nice property.

• Communication was excellent from day one. Friendly, clear, and respectful. • They understood tenant needs well and handled all interactions professionally. • During the tenancy, there were a few things in the house that needed coordination with the owner. These were managed smoothly. • Repairs and maintenance were handled properly, with checks, documentation, and clear updates. • Inspection schedules and any changes were communicated clearly and in advance. • The entire tenancy experience was smooth and well managed. Recommendation • I would 100 percent recommend them. • Based on this experience, I would also trust them for buying or selling services. • The way they communicate and understand people makes a real difference.