Kathy was always pleasant and happy to deal with. She dealt with all our requests promptly and efficiently. During negotiations she appeared to take all our concerns on board and take them to the seller for negotiation. After the sale she has gone out of her way to provide information on trades people and general contacts in the vicinity.
Kathy Novacsek
Kathy was excellent to deal with from beginning to end. Professional yet kind and caring. She kept me informed throughout the process and was always happy to answer any questions (even on the day of her daughter's wedding!). She felt more like a good friend than my real estate agent. I would thoroughly recommend her.
Kathy Novacsek
Kathy explained to me all about the marketing and expenses at the beginning so I had no surprises. I had a empty townhouse and now lived almost 2 hours away , she kept me up to date with every inspection ,even went out of her way to place some little nick-nacks to make it look more homely for me. Kathy would always return my phone calls and answered any questions that I had , I never found Kathy pushy like some other real estate agents. I would totally recommend Kathy to sell any property .
Kathy Novacsek
My recent experience with Team Nielson was one of total professionalism coupled with a genuine desire to achieve the best possible outcome for me in , what I thought, is a very tough market. They appraised the price range with real accuracy, advised me of some things I needed to do to the property before listing it , and achieved a price that was in the high end of that range. I would recommend Team Nielson to anyone looking to selling their property and are truly the best agents I have ever dealt with.
Dave Neilson
Simon Salm clearly knows how to engage people in his friendly yet professional manner, and is very knowledgeable about the area. He performed above our expectations, was never pushy, always smiling and very competent. Glen Tregea’s confidence and positive attitude were so helpful as we faced the prospect of selling our home. He took us through the various stages of the process, making sure we understood each step. He was always friendly, and ready to go the extra mile. He was available to us night and day, and we felt safe putting our property in his professional hands. The team supporting Simon and Glen in the background (Michelle, Karen, Deb and Alice) completed our positive experience. They were patient as they answered our numerous questions, always friendly and kept us completely up to date with reminders of open inspections and other important dates. We were very happy with the service provided by Glen, Simon, and the whole team.
Simon Salm
We would recommend his services to anyone who values good old school customer service, delivered in a thoroughly professional, modern manner.
Dave Neilson
We purchased our new home through Team Neilson Cleveland ,dealing mainly with Steve Murphy. We found Steve to be very professional taking great pride in the property he was selling. Always helpful and willing to go the extra mile.
Dave Neilson
My Father bought the house of Simon in 2000 I purchased a home from him in 2004 My Dad unfortunately has been put in a home And I have moved and rented my house off Simon as well His market knowledge is fantastic and as I said his professional manner is next to none Also his team around him is the same I always recommend Remax and Simon and his team to everyone I know
Simon Salm
Everything went smoothly! Settlement was perfect, extremely happy with the process of settlement, agent went above and beyond to get the result we were after.
Dave Neilson
Worked with Steve on the sale of my home. He kept me well informed at all times and helped me to achieve my expected sale price.
Dave Neilson
Overall, the result of the house sale/buy, says it all - a success! ..... and happiness follows! To return a call and get in contact with David, was a lengthy process at times. A busy man! But, always very pleasant and is definitely an achiever. After being overseas for so long, it is difficult to adapt to the sales technique, of dealing with two agents - one aligned with the buyer and the other with the vendor ........ and "never the twain shall meet"! * * * * * STEVEN MURPHY Steven did a great job! Definitely a Five Star man! He was one of only three Real Estate Agents I met, who actually listened to my requirements to buy a house. He did not bother me with calls to look at properties that were outside my price target, or that did not come close to my requests for size, style, or position. Steven is very polite, astute and has a great sense of humor. Very pleasant to work with and he does go out of his way to achieve all goals. Thank you Steven. Dealing with all other staff at different times, was very pleasant; they were prompt and very polite. Thank you.
Dave Neilson
My dealings with Steven Murphy have been excellent and extremely professional. Purchasing a property from a distance is quite different to being onsite but thanks to the help from both my parents and Steven this experience has been extremely positive and successful. When I did travel to see the property in person Steven went out of his way to meet my timeframes. I would thoroughly recommend Steven to any person looking for a high quality property and the excellent service that goes with it. I would happily deal with him again if I was to buy or sell a property in the future.
Dave Neilson
