Friendly and helpful agents and staff.

Response Kellyville & Norwest

star   5   (77 reviews)

Helpful and good communication.

Response Kellyville & Norwest

star   5   (77 reviews)

I have rated 2 stars for a particular agent, not the entire team. My experience with Sienna was excellent and 5 stars. My experience with Sarah has left room for improvement. The lease agreement was sent to be signed without the condition report. I asked for at least four times for the condition report, as per the legal requirements in Section 29 of the Residential Tenancies Agreement, which state that a real estate agent must send the condition report before, or with, the lease agreement to be signed but it has still not been sent. There was just under two weeks for this condition report to be completed and sent over. Additionally, the lease agreement itself details the wrong term. I was approved for more months than the lease agreement listed and this must be fixed too. I have emailed, called, messaged but these issues have not been resolved yet. The lack of communication, decreased attention to detail and unmet legal requirements have been major changes from the high service I normally receive through this company, which I would ordinarily regard as being to the highest standard.

Response Kellyville & Norwest

star   5   (77 reviews)

I had positive experience with the Response Kellyville and Norwest. They were friendly, responsive and helpful, making the process feel smooth and straightforward. I appreciate their professionalism and would happily recommend them to others.

Response Kellyville & Norwest

star   5   (77 reviews)

Agent took total control to get a quick replacement of tenant who was moving on and I have total confidence in their attention to ensure replacement is best suited for new lease.

Response Kellyville & Norwest

star   5   (77 reviews)

I've been dealing with Shane and Brad renting out my apartment this year and they are professional and helpful. They found a new tenant for the property in the first viewing who paid the price we were looking for, which is perfect. Ongoing they look after the property for me and ensure the tenant has all they need easily. Just what both the owner and tenant need.

Response Kellyville & Norwest

star   5   (77 reviews)

Great and prompt service by Ash. Highly recommend dealing with her.

Response Kellyville & Norwest

star   5   (77 reviews)

Very friendly great communication Very quick with their response Listened to my questions and didn't disregard them

Response Kellyville & Norwest

star   5   (77 reviews)

We would like to thank the team at Response Kellyville & norwest , for their excellent service throughout our leasing process. From the very beginning, they were professional, friendly, and always quick to respond to our questions. The process was smooth, transparent, and stress-free thanks to their guidance and communication. We truly appreciate the support and professionalism shown at every step and would highly recommend Response Kellyville & Norwest to anyone looking to lease or buy a property.

Response Kellyville & Norwest

star   5   (77 reviews)

My Property Manager, Shane O'Driscoll, is always easy to communicate with and has a good knowledge of the rental market.

Response Kellyville & Norwest

star   5   (77 reviews)

Huge thanks to Shane O’Driscoll from Response for going above and beyond with our property! He’s been amazing at keeping us updated, finding good tenants quickly, and making sure everything runs smoothly. It’s such a relief having someone we can completely trust to manage things so well. Couldnt ask for a better agent!

Response Kellyville & Norwest

star   5   (77 reviews)

Have been using these guys for many years now & highly recommend them as property managers. They are very active in looking after your investments and do whats best for the landlord.

Response Kellyville & Norwest

star   5   (77 reviews)