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Our reviews

  5  
772 reviewsacross 45 different locations, showing 12.
Our qualities as told by our client reviews: responsive, reliable, honest, strategic, supportive, local expert, clear communication.
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Seller review
27 Ivanhoe Road Croydon
12 months ago
27 Ivanhoe Road Croydon

Brian McLaughlin, along with Marco Errichiello, from Rich and Oliva recently facilitated the sale of our home in Croydon. The sale was completed in two days after the first off-market showing. The sale price far exceeded our expectations and a 5 month settlement period, negotiated by Brian and Marco, coincided with the purchase of our new home. We were absolutely delighted by this outstanding result. We dealt primarily with Brian throughout the sale process, from initial consultation to the signing of the contract. Brian kept us fully informed at each stage and provided useful advice on property presentation, marketing strategy, styling options and viewing dates. His personable, consultative style meant that we were very comfortable with all the decisions we made. He always responded to requests and queries in a timely manner. On a personal level, we have known Brian for about 30 years. He grew up in our street and went to school with our son. He is a person of great integrity and character, who has a passion for the Croydon area. His fluency in Mandarin was pivotal in securing the sale. We have no hesitation in recommending Brian and Marco to anyone considering selling their property in this area. John and Elizabeth Graham

Brian McLaughlin

Brian McLaughlin

  5   (28 reviews)
Seller review
23 Orchard Street Croydon
about 1 year ago
23 Orchard Street Croydon

I am writing to thank your agency for the very professional way our sale was managed. Brian and Marco set the strategy, process and negotiations in close consultation with me and everything went according to plan resulting in a fabulous price. In fact the whole team including the auctioneer were very focused, friendly and courteous. Marketing material, staging design and site visits and post visit reports were all high class. Thoroughly recommend your team to manage the sales process. Thank you Brian for your dedication and professionalism!

Brian McLaughlin

Brian McLaughlin

  5   (28 reviews)
Seller review
Fantastic agent
about 1 year ago
Fantastic agent

George was a fantastic real estate agent, l couldn't have asked for more. His commission rate was competitive and communication was excellent, keeping me updated through every stage of the sale process. He gave great advice but was happy to be guided by my decisions. I felt supported, informed, and am happy with the outcome. Thank you George and the Rich & Oliva team, keep up the great work!

George Stavis

George Stavis

  4.7   (32 reviews)
Seller review
Best Agent in the Inner West!
about 1 year ago
Best Agent in the Inner West!

Marco Errichello at Rich and Oliva Real Estate was absolutely phenomenal in selling our mother's apartment in Croydon. He smashed it, securing a record price over the weekend with incredible skill and dedication. His market knowledge, sharp negotiation, and genuine care made the process seamless and stress-free. Marco kept us informed every step of the way, always with a warm, professional approach. We couldn’t be happier with the outcome and wholeheartedly recommend Marco and the team to anyone looking to sell. They’re simply the best! Mum was very thankful.

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
Great Agent with Class Product Knowledge
about 1 year ago
Great Agent with Class Product Knowledge

Marco and the team at R&O are fantastic. They are easy to talk and relate to. He's relaxed and friendly. He also put me in contact with other great people who helped make getting the property ready for sale so much easier. I found Marco to be trustworthy and had our best interests at heart. Couldn't be happier.

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
The 'go to' agent for the Inner West
about 1 year ago
The 'go to' agent for the Inner West

“Under promise and over deliver” is how they say professionals should operate. And I’m happy to report that’s exactly what Rich & Oliva did for me over the weekend. Boy, did they deliver! From the outset, Marco and the team have been a joy to deal with, from initial campaign planning through to auction day. I can be pretty detail-oriented but nothing was too much trouble for them. Every element of the campaign fell into place and was executed on time and without fuss, including the photo and video shoots, marketing, styling and signage. Open homes – of which I had 10 due to high demand, with several being after hours and some at short notice – were a breeze and handled beautifully by the team. All this concluded at auction on Saturday with a price for my beloved Croydon cottage that I would never have expected in a million years. A special mention goes out to Brooke who has a lovely way about her, is super-efficient and made all the paperwork wrinkles go away. Having lived across the Inner West for more years than I care to remember and at least 20 of them in Croydon, I do not believe any other agent knows the area better than Marco. I would not hesitate for a moment in recommending Rich & Oliva as your ‘go to’ agent if buying or selling in the Inner West.

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
388 Liverpool Road, Strathfield South
about 1 year ago
388 Liverpool Road, Strathfield South

Thank you to Marco, George and Brooke who handled the sale of our beloved family home. They were very patient and understanding with our needs and worked with our time schedule. Regular updates were provided and all questions were answered. We achieved the result we hoped for at auction and can’t be happier. Now to get them to find me a new home.

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
Great Agent, Area Specialist
about 1 year ago
Great Agent, Area Specialist

Marco and the team were fantastic to deal with. They made the process seamless for the sale of our unit in Croydon. Always contactable and kept us in the loop every step of the way with attention to detail. Would highly recommend.

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
Highly Recommend Billy – A Truly Patient and Professional Agent"
about 1 year ago
Highly Recommend Billy – A Truly Patient and Professional Agent"

I had the pleasure of working with Billy when selling my house, and the experience was nothing short of outstanding. The process actually spanned about a year of preparation before I was ready to list, and throughout it all, Billy was incredibly patient and supportive. There was absolutely no pressure from him – whether it took me 3 months or 12 months to get everything in order, he was always understanding and happy to work at my pace. Billy’s expertise was invaluable during the preparation phase. He provided clear advice, helped me prioritize what needed to be done, and always kept me updated on the market. When the time came to sell, the entire process was smooth, and his communication and negotiating skills were exemplary. If you’re looking for an agent who’s patient, knowledgeable, and truly puts your needs first, I highly recommend Billy. He made what could have been a stressful process feel effortless and truly cared about getting the best outcome for me.

Billy McAlees

Billy McAlees

  5   (77 reviews)
Seller review
Great Agent , Great Operator
about 1 year ago
Great Agent , Great Operator

We recently went with Marco & Brian at Rich & Oliva when we sold our house. We initially bought the house from them a few years ago and deliberately chose them when we decided to sell it. Marco and the team were very genuine, comprehensive and reassuring throughout the inspections as well as on the auction day itself. Their marketing approach was top class and showed our house in the best light. We’ve also bought our next house through Brian and the team. Marco & Brian had suggested it in one of our meetings about selling, and we ended up buying our next home again with his and the team’s guidance and help. We recommend Brian and the team for both buying and selling your home. They’re with you every step of the way. Thanks Rich & Oliva! Thanks Marco!

Marco Errichiello

Marco Errichiello

  5   (569 reviews)
Seller review
4 Alfred Street Croydon
about 1 year ago
4 Alfred Street Croydon

We recently went with Brian at Rich & Oliva when we sold our house. We initially bought the house from them a few years ago and deliberately chose them when we decided to sell it. Brian and the team were very genuine, comprehensive and reassuring throughout the inspections as well as on the auction day itself. Their marketing approach was top class and showed our house in the best light. We’ve also bought our next house through Brian and the team. Brian had suggested it in one of our meetings about selling, and we ended up buying our next home again with his and the team’s guidance and help. We recommend Brian and the team for both buying and selling your home. They’re with you every step of the way. Thanks Rich & Oliva! Thanks Brian!

Brian McLaughlin

Brian McLaughlin

  5   (28 reviews)
Buyer review
2/37-39 Clyde St, Croydon Park
about 1 year ago
2/37-39 Clyde St, Croydon Park

Absolutely phenomenal agent! This was our first property purchase and Billy made the whole experience super easy and stress free, he was with us every step of the way. Super professional, prompt and made the whole experience really enjoyable. Would absolutely recommend him to anyone wanting to purchase or sell!

Billy McAlees

Billy McAlees

  5   (77 reviews)
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