Robinson Property
No response
I’ve had a terrible experience with one of the staff members who completely ignores my emails despite multiple reminders. Even when I call, they never bother to return my calls.
T
Tenant
Hi Takumi,
Thank you for taking the time to share your experience. I'm truly sorry to hear about the difficulty you had in reaching our staff member and the frustration this caused. Communication is a top priority for us, and I'm disappointed to know that we fell short in your case.
Please know that we are committed to correcting this situation and ensuring it doesn't happen again. Our General Manager has emailed you directly, will resolve any outstanding issues for you, and ensure a smoother process moving forward.
responded on 19 May 2026
