Kelly has been in property management for about 20 years and is a very knowledgeable,experienced property manager. She is very professional and knows the area very well and I trust her judgment thoroughly. I have no hesitation in recommending her services.
Shead Property
Tiffany's customer focus and efficiency is exceptional. Very happy with her looking after our properties.
Shead Property
Shead have been looking after our purchase and rentals for 13 years in Artarmon. I could not recommend high enough!
Shead Property
Our experience with Shead Property has been outstanding. Both Henry and Raymond demonstrated remarkable diligence and attention to detail throughout the process. Their communication was clear and consistent, keeping us well-informed at every step. The thoroughness of their ingoing reports gave us confidence, and their pricing was fair and reasonable. We highly recommend their services to anyone seeking reliable and professional property management.
Shead Property
The Property Manager has a very good knowledge of rental market situations, she suggested the weekly rent for our property. She presented the unit soo professionally. Our apartment was taken only after one open day. I highly recommend Shead Real Estate Agent.
Shead Property
Henry is great with people and trustworthy. He is knowledgeable and wise in dealing with tenants as well as with owners
Shead Property
Henry, our property manager, provides excellent professional service. He gives proper advice and can handle difficult tenants. We are also very impressed with his communication skills; he always communicate with the relevant parties in a timely manner. Thank you for all your work, Henry.
Shead Property
We recently wanted to have a look at our property as we knew the tenants were vacating. We arranged a meeting, Kelly had allocated to another person to meet us, and the person it would seem had forgotten about the appointment. We tried calling both Kelly's mobile and land line at Shead and could only ever leave messages. We were left waiting for quite some time at the property without knowing what was going on. They finally turned up, but the main issue was not being able to contact anyone directly as even the land line wasn't being answered, only going to voice mail. Subsequently, the tenant left and it took a long time to get the property relet. Given the market, that seems incredible to me. I have other properties, and when tenants vacate, we don't ever have any time without a tenant, at most, just a day or two. In this case though, it was a matter of weeks before other tenants could be found. I'm very pleased to see we have a different person allocated recently. I can only hope we'll have a better run with Tiffany, although she won't be able to fix the issue with lack of being able to contact someone on a land line. Please have a look at how you operate. I have considered moving to a different vendor, this has been a very costly episode for us.
Shead Property
The agent Kelly who manages my property is good and that is why I give my property for her to manage after occupying the property myself. However, I am not satisfied with the agents who came and show my property. They came late two times on viewing and one time just on time. There is no sign on the street that the property is for Inspection during the visit. They don't know too much about my property beforehand and don't know where is the car park. I expect they came earlier on the first time they show my property. It took over a month before my property was rented out.
Shead Property
Kimberly was so helpful, she constantly kept us up to date regarding rental application’s and we knew that our unit would not be easy to rent as there is no car space however she was so helpful in keeping us informed on progress and before too long our unit was successful tenanted.
Shead Property
Henry Tsang is very good with people and trustworthy
Shead Property
