Very responsive, good work

Vanessa Kim

star   4.8   (144 reviews)

We wish to thank Vanessa and her team for their efforts in selling my mother’s property. She handled the matter with kindness and sensitivity towards my mum. Robert was especially considerate too. Ricky, the auctioneer, was excellent.

Vanessa Kim

star   4.8   (144 reviews)

Our family cannot thank Vanessa enough! She was professional in all areas, honest and kind in dealing with even unexpected extra work of situations. Our home was sold much above expected price and we cannot forget the moment our family embraced and congratulate with tears of happiness. She is not just an agent but someone who has best heart and she loves her job. What could have been a very stressful time, Vanessa turned it to great joy!!! I would recommend her to anyone with great confidence!!

Vanessa Kim

star   4.8   (144 reviews)

I am Vanessa’s client as a buyer so this review is from that perspective.   Vanessa is quick to respond, but lacks genuineness to assist, and has an aggressive selling style. Reasons as follows.   During inspection: understandably busy with people asking many questions - she answered them in a general dismissive way, not seeking to elaborate or try to understand the concerns behind the questions. Air con was listed in the ad, but in reality was not. This could be an honest mistake but when asked about it, her attitude was offhand, simply said you can install it for a few thousand dollars. After consulting a couple AC installers, it is clear this unit poses challenges for installing AC - I think the agent should have been aware, and the mistake was not corrected on the website after being raised. Similarly intercom was listed in the ad but she did not mention the somewhat inconvenient arrangement where visitors cannot be easily buzzed in. I learned about it when inspecting another unit in the building from an agent who did inform the clients.   Making the offer: Vanessa was pushy for me to sign the contract straight away. Though unadvisable, I did so before my solicitor reviewed it because a week earlier she had verbally accepted my offer but then sold to someone else before my solicitor finished reviewing the contract. I do thank Vanessa for calling to let me offer again after that person withdrew (probably because my offer was the next highest).   Cooling off period: A few days after signing the contract, I saw the unit was still listed for open inspection for the next 3 weeks. This is unfair. My holding deposit indicates that I am a serious buyer. To keep inspections open suggests that SP is not dealing with me seriously. When I asked Vanessa about it and said that I could bring it up with Fair Trading, she sent a blunt reply and proceeded with the inspection. I did not want to complicate the process so didn’t raise the issue further. After my 10% deposit, all OK

Vanessa Kim

star   4.8   (144 reviews)

Vanessa was always available to answer our questions with professionalism and enthusiasm. She was extremely communicative and easy to reach. Nothing strange, the stars always shine with their natural glow.

Vanessa Kim

star   4.8   (144 reviews)

Vanessa has all the attributes and experience to sell any property. She is fully informed on all aspects of the suburb and surrounding suburbs. She prepares her sale with enthusiasm and research and that gives her great confidence when dealing with buyers. She makes it her business to find out all about the buyers and their situations and then deals with them on a first name basis. She has all the answers to instill people with confidence that they are buying the house that is for them Vanessa dresses impeccably and is there well before open house along with her associate and everything runs like clockwork. You do not need to call her to remind her as she has it all in hand. She discusses each open house with you and then prepares and sends her report 2 days later. Vanessa is totally professional in all aspects of her business. She has a wonderful team of people to support her. Do not go elsewhere and ask Vanessa before you go searching for an agent.

Vanessa Kim

star   4.8   (144 reviews)

We are so glad that Vanessa helped us with the sale of our property. She's very professional, honest and straight to the point. I'm sure many people would have said the same thing, she's simply fantastic!

Vanessa Kim

star   4.8   (144 reviews)

Vanessa recently sold my family home. I found Vanessa to be extremely passionate. It was a long journey to sell my home but she sold it for a price I was happy with. I would highly recommend Vanessa as she is both professional and friendly. I would definitely use Vanessa again in the future. Thank you Vanessa for all your help

Vanessa Kim

star   4.8   (144 reviews)

I would like to thank you for her delicate service and professionalism. I won’t hesitate to recommend anyone interested to sell or buy through with Vanessa.

Vanessa Kim

star   4.8   (144 reviews)

Thank you for your effort and transference services!

Vanessa Kim

star   4.8   (144 reviews)

I would like to express my gratitude to Vanessa, who has always trembling to find the my first home and she did her best and patiently with her smile even after 7 times inspections. Thank you, Vanessa!

Vanessa Kim

star   4.8   (144 reviews)

I have been looking for land to demolish and build for my family for a long time. Then I met Vanessa, and normally the other agent hid it and she told me honestly about the sewage problem, which was always a hot topic. And the vendor and civil engineer contacted Sydney Water and said they were looking for a solution. And she always informs us of the intermediate process by e-mail, and before the auction, she informs us of the final conclusion letter to show the attitude of a professional who clearly shows everything in making a big decision. I don't hesitate to introduce Vanessa to anyone who wants to buy or sell a house in Strathfield. Thank you, Vanessa!

Vanessa Kim

star   4.8   (144 reviews)