Wayne and Jess have been a pleasure to deal with.

Jessica Ke

star   5   (222 reviews)

Jessica and her team were incredibly easy to work with in order to sell my property. The most important element was how well she communicated throughout the process.

Jessica Ke

star   5   (222 reviews)

Jessica is very professional and knows the market well. She understands the needs from both the seller's and the buyer's perspective to ensure a good process. We highly recommends her for any future selling or buying of properties.

Jessica Ke

star   5   (222 reviews)

I recently purchased a property listed by Jessica, and she is the best real estate agent I have ever worked with. She genuinely wanted to help me secure the property and made the buying process simple. Her local knowledge is exceptional, and she was always available to answer my questions. Jessica is professional, friendly, and easy to deal with. I truly appreciate her dedication and outstanding service, and I highly recommend her to anyone looking to buy or sell a property.

Jessica Ke

star   5   (222 reviews)

Our experience with The Agency and Jessica Ke was very disappointing, and I would not recommend them. Communication throughout the sale was poor. Questions and requests were often ignored, leaving us confused about parts of the contract and settlement process. Instead of feeling supported, we constantly felt like we had to chase for updates and answers. The most frustrating issue has been the lack of respect shown after settlement. Our “SOLD” sign remained on the property for weeks after settlement, and despite multiple requests for it to be removed, no clear timeframe was provided or action taken. It felt like our property was simply being used as free advertising for the agency. We also repeatedly requested that our purchase price not be published online from the time our offer was accepted. Those requests were ignored. The price was briefly removed before being posted online again without any communication, despite our wishes. Once again, it appeared the agency prioritised its own marketing over respecting its clients. To make matters worse, I had several interactions with Jessica that I found rude and dismissive. Despite the poor experience, I was repeatedly contacted after the sale asking me to leave a positive review. I had originally decided not to leave a negative review, but after the ongoing issues and repeated disregard for our requests, I felt it was important to share our experience. Overall, we were left feeling ignored and taken advantage of. Based on our experience, I would not recommend Jessica Ke or The Agency.

Jessica Ke

star   5   (222 reviews)

Jessica and her team kept us aware of market conditions and the progress of the marketing campaign. She brought the campaign to a successful close and to our satisfaction.

Jessica Ke

star   5   (222 reviews)

I recently sold my home with Elicia Murray, and the entire experience exceeded my expectations from start to finish. Elicia is highly professional, exceptionally knowledgeable, and a great communicator. She kept me informed every step of the way, was always available to answer my questions, and made what could have been a stressful process feel straightforward and well managed. What really stood out was how Elicia went well above and beyond what I would expect from a real estate agent. Her attention to detail, commitment to achieving the best possible outcome, and genuine care for me as a client were evident throughout the entire sale. She worked tirelessly on my behalf and consistently demonstrated integrity, dedication, and professionalism. Thanks to Elicia’s expertise and hard work, my home sold successfully, and I couldn’t be happier with the result. I would highly recommend Elicia Murray to anyone looking for an outstanding real estate agent. She truly delivers exceptional service and is a pleasure to work with.

Elicia Murray

star   5   (20 reviews)

Cathryn worked very hard to achieve a quick sale for us and a good price. She kept us in formed of all comments and offers and was always available to answer our questions.

Cathryn Dudman

star   5   (65 reviews)

Jessica and her team made me feel heard and understood throughout the entire buying process. I really appreciated her quick responses and consistent updates along the way. She was always willing to help with any questions I had, and I valued her ability to consider things from every perspective.

Jessica Ke

star   5   (222 reviews)

Jessica and her team kept us informed every step of the way including advising us on local market conditions, buyer feedback and offer negotiations.

Jessica Ke

star   5   (222 reviews)

Was available at all hour throughout the process. Also after sale has helped with internet connection etc

Jamie Van Le

star   4.9   (354 reviews)

Jamie was on the ball from the get go. Highly attentive and definitely in the know when it came to marketing and selling my property in the Botany area. He went above and beyond to ensure that I knew what was going on at all times and how we were progressing with our campaign, and his reporting was top notch. Thank you Jamie! You’re a superstar.

Jamie Van Le

star   4.9   (354 reviews)