My recent experience with Ana Borcherdt from The Agency was deeply disappointing. Throughout the home purchasing process, Ana's unprofessionalism and arrogance were unmistakable. It felt as though she believed I was clearing her debt and that it was her entitlement, rather than fulfilling her duties as a salesperson. Ana consistently treated us with condescension and dismissiveness, showing a complete lack of respect for my concerns and needs. One notable incident was her alteration of paperwork regarding furniture left by seller for us without our consent, displaying both unprofessionalism and unethical behaviour. Additionally, Ana's absence after the property purchase was concerning, indicating her sole interest in securing her commission rather than ensuring a smooth transition for me as the buyer. Overall, Ana's behaviour reflects poorly on The Agency. I advise caution to anyone considering working with her and suggest seeking out a more respectful and competent salesperson who prioritizes client satisfaction.

Ana Borcherdt

star   4.4   (29 reviews)

Craig was very diligent in assisting us with the purchase of our first home. He took the fact that it was our first home into account and walked us through the processes step by step and gave some great advice along the way. The agency’s communication and professionalism was fantastic, we would highly recommend Craig and the team to assist you with your purchase.

Craig Davies

star   4.9   (92 reviews)

Thanks so much to the team at The Agency. I am very happy with their service and I will be using them in the future to help me purchase my next home.

Rash Dhanjal

star   4.9   (348 reviews)

Shelly did a great job Sold in no time at all as our asking price was at the top end of their evaluation thanks Shelly

Shelley Barber

star   5   (2 reviews)

Excellent knowledge about our area and a great result for us when selling our home. Couldn't have done it without your help drawing in such a large crowd for the open day.

Navpreet Singh

star   5   (177 reviews)

Paul comes highly recommended if you would like to get your house sold. He was very organised and professional.

Paul Rowe

star   4.9   (123 reviews)

Navpreet was very friendly and professional in his dealings. We’ve never sold a house in Australia before, but he knew the suburb and was very knowledgeable of the market and the pricing and guided us though the process.

Navpreet Singh

star   5   (177 reviews)

We recently had the pleasure of working with Navpreet to sell our property, and we couldn't be happier with the experience! Navpreet's professionalism, dedication, and market expertise were evident from day one. He guided us through every step of the process, ensuring we understood all our options and making us feel confident in our decision. We highly recommend Navpreet to anyone looking to buy or sell their home. Thank you Navpreet for making this smooth and successful experience.

Navpreet Singh

star   5   (177 reviews)

Terry was our selling agent for our now home. When we were making an offer on the property, he provided a personalised and face to face service which is very hard to get especially in this market. He even entertained our 2.5 year old to allow my husband and I to look at the property for a solo inspection! We are very grateful to Terry for supporting us in buying our family home!

Terry Hardie

star   4.8   (57 reviews)

Marcus exceeded our expectations. He was always extremely professional, kept us updated every step of the way and gave us up to date market information and advice. We sold our home after less than two weeks on market. We would highly recommend Marcus to any potential seller.

Marcus Sproule

star   4.9   (210 reviews)

Leanne was excellent to work with. Kept us informed every step of the way. We have used her as our agent when we first bought the house and again when we sold. She knows her market well and her advertising campaign was excellent. House was on the market for four days when it sold for a record price in our area. We can't recommend her highly enough.

Leanne Waters

star   4.9   (244 reviews)

Navpreet Singh, the Wellard King, made my first home-buying experience exceptional. His deep local knowledge, excellent communication, and dedicated approach ensured a smooth and successful process. Navpreet's marketing expertise and strategic insights were invaluable. I highly recommend him to anyone looking to buy their first home!

Navpreet Singh

star   5   (177 reviews)