Craig provided a comprehensive and friendly service. He was accurate in his advice and never over promised. His knowledge of the market in area was impressive. Craig was proactive and not someone we had to chase. Importantly, he got the result we wanted. My wife and I would happily recommend Craig to anyone looking for a safe pair of hands to successfully see them through the sale of their home.
Craig Trolio
We initially bought our property through Jarrod & Elli and were impressed with their attention to detail and excellent customer service from a buyers perspective. When we decided to sell there was no one else we would have chosen. Jarrod is extremely approachable and easy to communicate with. He and Elli make an excellent team, their joint approach compliments each other perfectly and makes for a great customer focused service. Their communication is punctual, informative and not excessive. We felt at ease during the entire selling process and trusted that they would do their best to meet our expectations as a seller. They 100% delivered and we would not hesitate to recommend them to anyone who is looking to sell their property.
Jarrod O'Neil
Steve was an absolute pleasure to deal with from the very beginning. Always on time, always communicated efficiently and always such a gentleman. We would definitely utilise Steve's services again and we cannot recommend him enough....thank you Steve :)
Steve Kelly
Dee our real estate agent was incredibly knowledgeable and professional, but what truly stood out was how kind and caring she was throughout the entire process. They genuinely took our family’s unique needs into consideration and supported us every step of the way. Couldn’t be happier and would recommend Dee a 1000%
Dee Peacock
We simply cannot recommend Gus highly enough. After encountering countless real estate agents throughout our long and extensive search for a family home, Gus was the one who stood out as genuinely interested in our needs and ultimately guided us to achieving our goal with speed, skill and competence. Gus is incredibly approachable, easy to talk to, and a pleasure to work with. His availability, responsiveness, attention to detail, patience and care for his clients are outstanding. Gus is refreshingly honest and trustworthy, impressively thorough, highly knowledgeable and professional in every aspect of his service. We have no hesitation in recommending Gus to anyone looking for a real estate agent who can truly listen, simplify the process and deliver results. Whether you are buying or selling a property, you need "No Fuss Gus" working for you.
Gus Meikle
Charlie went out of his way during the unusual dynamics of this sale. A couple separating and selling the family home to an eager buyer, where one of the selling parties was obdurate and unhelpful during the whole process, Charlie displayed exceptional ethics in the manner he conducted the sales process, showing a high level of empathy with all parties and clearly well-developed diplomatic skills. The sellers received a higher-than-expected result in a cooling market where Charlie clearly demonstrated his understanding of market conditions and negotiation skills. With the buyer overseas during the process Charlie went out of his way to ensure the buyers interests were also considered in a significant way. I cannot recommend this agent highly enough to anyone looking to engage a professional, reliable and considerate agent to sell their property.
Charlie Clarke
I first met Wayne back in 2004 when I purchased a property in Midland, and I’ve continued to work with him ever since. Over the years, he has successfully sold three properties for me across Midland and Jane Brook, and I couldn’t recommend him highly enough. Wayne is exactly what you want in a real estate agent—polite, approachable, and never pushy. He takes the time to understand your situation and provides honest, practical advice without any pressure. You always feel like you’re making informed decisions rather than being steered in a particular direction. What really sets Wayne apart is his local knowledge. Having grown up in the area and spent years working within the Midland market, he knows the suburbs inside out and understands how to position a property to achieve the best outcome. Communication is another strength. Wayne keeps you informed throughout the entire process, is easy to deal with, and is always available when needed. He makes what can often be a stressful experience feel straightforward and well-managed. Overall, Wayne is a genuine, down-to-earth professional who knows his stuff and consistently delivers results. I wouldn’t hesitate to work with him again and highly recommend him to anyone buying or selling in the Midland or surrounding areas.
Wayne Bacich
Anil presented as highly professional, with a genuine commitment to achieving the best outcome for me. He consistently demonstrated strong industry knowledge and provided clear guidance on the most effective path forward. Throughout the entire selling process, Anil showed both flexibility and reliability, which built confidence in his ability to secure the best possible result. He was also honest and realistic in his assessments of what could and could not be achieved. To me, his showed a high level of integrity, which I value as a strong personality trait. After every home open, Anil followed up promptly to share how it went, and he was equally responsive when returning phone calls or addressing any of my questions or uncertainties. He came across as a sincere, trustworthy individual who understands both his business and the market exceptionally well. The whole process went smoothly, promoting reassurance with no stress. I would confidently recommend Anil to anyone looking for a dedicated and knowledgeable real estate professional.
Anil Singh
We recently sold our home in Jindalee with Steve Kelly from The Agency, and we couldn’t be happier with the experience. The buying and selling journey took a few twists and turns early on, but Steve helped us navigate through some troubled waters with professionalism, calm advice, and excellent communication throughout. Steve was always approachable, honest, and proactive, keeping us informed every step of the way and working hard to achieve a great outcome for our family. His knowledge of the local market and commitment to getting the best result really showed. We’d happily recommend Steve Kelly and The Agency to anyone looking to sell their home.
Steve Kelly
Jason was a pleasure to work with - extremely good advice, very personable, attentive and highly professional. We knew we could trust Jason with every aspect of selling our house.
Jason Jowett
We found Jarrod to be highly professional, with an easy, pleasant manner and effective communication . He has a track record of achieving sales in our area and his market analysis and property valuation for our property, were spot on. Prior to going to market Jarrod assisted us with ideas to help improve our home for sale. We were grateful for his negotiating skills and were very happy with the result. We were also grateful to his lovely team of people who beautifully marketed our home so well and helped to reduce the stress of the transition.
Jarrod O'Neil
Jarrod exhibited strong local market knowledge, kept me well informed at all times, was extremely responsive in his dealings with me and delivered a highly professional service.
Jarrod O'Neil
