Rachel was by far the best real estate agent I have worked with. She took over from a previous agent who was failing to deliver and within 3 weeks had increased viewings and offers. I would not hesitate to recommend her services to anyone buying or selling a property in Cairns.
Rachel Blok
Always professional with a positive attitude. I felt Alexie went out of his way to get the top price for my unit. No problems with communication, and he makes you feel you are important.
Alexie Aristides
Purchasing our first home was an exciting and deeply meaningful milestone for us and we entered the process enthusiastic and hopeful. Not only about the home itself, but about building a positive, trusting relationship with our agent throughout such an important experience. Matt is bubbly and friendly, which initially gave us confidence and made us excited to start the process. Unfortunately once the contract was signed, communication declined significantly. I had reached out 3 times over 3 days after our offer was accepted following up information he said he would provide to us. These were never answered. We felt we had not received guidance on the next steps as discussed. We did not hear from Matt for just under a month and ultimately had to contact him ourselves to organise a final inspection three days before settlement. During this interaction, we were made to feel like an inconvenience, despite this being a standard part of the process. If we had been contacted regarding the next steps we could have planned this better. This is our first time, and are not familar with all the processes. Settlement day was particularly upsetting. I arrived at the office at 4pm, as discussed with Matt prior to arriving there. I was met only by reception. Settlement still had to be checked, and the keys were handed over without any personal interaction from Matt. Futhermore, the sign was removed within 24 hours without ever displaying a “Sold” sticker. As first-home buyers, we were genuinely looking forward to that small but meaningful moment and photo. Not receiving it felt like yet another reminder that it was just another sale. This was the largest purchase of our lives and a once-in-a-lifetime milestone. We feel that many of the special moments associated with buying our first home were taken away from us, and we hope this feedback is taken seriously for future first-home buyers.
Matthew Filip
We had tried to sell our property a couple of years ago, without any luck, so were a bit apprehensive about trying again. Right from the very first conversation with Zoe we felt supported and knew that we had the right agent for us. Throughout the sale, Zoe kept us very well informed and was always upfront and honest. We had put the property on the market at the start of December so were thinking it would not sell before the Christmas closure but, after 2 open houses and Zoe following up with prospective buyers, we had an offer that we were very happy with, within 2 weeks. Zoe continued to make sure we were well informed during the settlement period and gave us good advice when the buyers made a request. I would not hesitate to recommend Zoe to anyone wishing to sell their property and am so glad that we had her as our agent.
Zoe Wicks
Zoe was very efficient in the recent selling of our unit. She kept me up to date on all matters relating to the marketing, offers and eventual sale of our property. It was a smooth process.
Zoe Wicks
Tim was as helpful as you could possibly be. Always made himself available for any help we needed
Tim Winborn-Sharp
Great to work with. Very professional. Great help all the way through the process
Matthew Filip
Tim helped me achieve my first home purchase. I had no idea what to expect and Tim guided me through every step of the way. Tim was professional, polite and knowledgeable! Would highly recommend Tim as an agent!
Tim Winborn-Sharp
Had the pleasure of working with Zoe to complete a purchase recently. She was approachable, friendly, whilst remaining highly professional and super efficient. I would recommend her.
Zoe Wicks
Zoe was professional, responsive, and knowledgeable throughout the entire process. Everything was handled smoothly, and we always felt well-informed.
Zoe Wicks
Shira had great communication, good market knowledge and was professional and friendly, kept things simple and kept me informed. I was very happy with my experience. Shira also followed up with me a couple of months later to see how I had settled in, happy customer. 😊
Shira David Stern
Zoe is very professional and responds very well to any questions..
Zoe Wicks
