Troy was wonderful to deal with, very helpful, responsive and communicative. We had clear communications throughout, no mucking about, and for remote buyyers that was really helpful. Another very helpful aspect of this purchase was the historic sale photos which were displayed. We were able to observe changes to the property over time with each previous sale, very helpful. We would highly recommend Carmen Briggs and Troy in particular to any potential buyer or vendor.

After some time on the market and not selling, we couldn't have found a more caring, understanding and knowledgeable person to help us achieve the desired result. Her knowledge of the area is second to none and the attention to detail made it a truly enjoyable and successful experience. The attention to detail and the level of communication from her entire team was amazing. The care and support that they all gave, the genuine interest they showed really made a difference. Thank you

I'd never sold an owner occupier property before, so the whole thing was pretty daunting before starting. Dealing with Carmen and especially Troy Darlington made the whole thing as painless as it could possibly be, dealing with bumps in the road in a reassuring way - I'm sure they've seen it all before! Excellent team, wraparound service, highly recommend

Carmen and her staff are a great team. They do what they say and their feedback is excellent. You can absolutely trust their judgment and rest assured they will deliver. In our case a better outcome than we expected for both buying and selling. We would use their services again without hesitation.

Yes got a good result and managed any final negotiations well A solid and reliable agent who knows the market and makes the process smooth and removes stress.

We could not be happier with our experience with Carmen and the team. From sty to finish everything was absolutely flawless. The house was sold in only 3 hours of being advertised and incredibly at a price we honestly didn’t think we could achieve. This is a testament to Carmen knowledge of the market, her expertise, her dedication and above all her lovely and passionate personality. The whole team is exceptionally well organised and runs smoothly and efficiently. This is a very well oiled business that we are happy to recommend. An outstanding experience and an outstanding result 10/10

Deciding to sell my beautiful home in The Gap was a difficult and emotional decision and I couldn’t have chosen a more kind, understanding and nurturing agent to guide and support me through the process. Her love and knowledge of the area and industry, together with her excellent communication and negotiating skills resulted in a successful and timely sale. Also a huge thank you to her wonderful team who worked together like a well oiled machine to provide a smooth, friendly and highly professional service. I appreciated the extra care and support provided by all of you and enjoyed working with you. Thank you

We recently purchased our first home, Troy was the real estate agent for the property. We had nothing but a positive experience. From the first time we met him, he was polite, super approachable, he broke everything down for us and kept us informed every step of the way. Troy made the process a very enjoyable one. I would definiately reccomend. The team at Carmen Briggs were super helpful as well and were on top of everything very quickly. They even worked late to help us get a contract written up when we wanted to move quickly.

The team at Harcourts are a pleasure to work with, always on the ball, adaptive to different communication styles and needs, explained things in plain English and never pushed us to make a particular decision, but worked hard to represent us and our interests. I wouldn't hesitate to use the team again if buying or selling in the Gap.

I recently purchased a townhouse from the Harcourts team at The Gap. Very happy with my experience. Carmen's team of Troy & Helga were fabulous. Troy was the Agent I dealt with & he was so helpful, responsive & had great communication. Nothing was too much trouble. It made my purchase a pleasure & stress free transaction. Thanks again guys! Highly recommended.

I had a great experience with Carmen, Troy and the team. From start to finish, they were professional, friendly, and genuinely committed to providing excellent service. The team kept me informed throughout the process, answered all my questions promptly, and made everything feel easy and stress-free. The whole team was efficient, knowledgeable, and a pleasure to deal with. I really appreciated their attention to detail and the care they put into their work. I wouldn't hesitate to recommend Carmen, Troy and the team to anyone looking for outstanding service. Thank you all!

Our experience with Harcourts in The Gap was one of warmth and clear communication throughout the purchase process. Sophie ensured we had ample time during each viewing to properly consider the property, creating an environment that felt unhurried and genuinely supportive. As we moved toward the final negotiation stage, Carmen stepped in to guide discussions with the seller, helping both parties reach a mutually satisfactory agreement. Troy provided steady assistance across the process, contributing to a stress free transition from negotiation through to the exchange of documents and the legal completion of the purchase. The team’s efficiency, combined with their friendlty, respectful approach, made the experience reassuring and well‑managed. We are very happy in our new home and though I don't plan on needign the services of agents any time soon, I would recommend them as a great starting point whether buying or selling in the area.