Alex is a very professional and discreet real estate agent. He is extremely knowledgeable about the property market and has thorough understanding of his listed properties down to every detail. He acts fairly between various parties on all matters before and after deals. He shows great care about his customers and always walk an extra mile to help them to address their needs.
Alex was very open and practical about the realities of local market conditions. He had excellent advice about property presentation, timing of the marketing campaign and managed COVID-19 challenges seamlessly to afford us fruitful inspections. He generated a range of competitive buyers.
I felt confident dealing with Alex because he really understand the both the market, and human nature. He communicates clearly in describing pros, cons and strategies to market the property, and in giving progress reports, but he never seemed rushed or coercive. At the end, I felt that he was ethical, respectful, careful not to raise unrealistic expectations for buyer or seller, and that he probably worked harder to achieve the sale than he let on.
Buying an apartment in Castle Hill was made as easy as possible for us by Alex Rouggos. We appreciated his punctuality, transparency and straight-forward responses to a range of probing questions which we put to him as a result of our research from Strata records. Post settlement Alex and Melody's assistance in recommending some local tradespersons was also appreciated.
Alex and his team made the sale of our property seem easy. They put us in contact with tradesmen we could use to prepare the property for sale and gave sound advice as to what would need renovating. He gave constant feedback once the property was on the market and the communication back to us helped us make our decision on when was the right time to accept an offer. All other dealings with Alex and Melody were hassle free, honest and with no pushiness. The end result was a good one. Thanks
Alex was a delight to deal with. Due to his calm professional manner I had the utmost confidence in him. His integrity shone through and I wouldn't hesitate to recomend Alex to anyone. At all times he gave us a realistic idea of what we could expect from the sale of the property and his excellent communication skills always kept us up to date with what was going on. This was done in a calm and reassuring manner.
From the very beginning we felt we could trust Alex. His advice was practical and honest and he demonstrated excellent knowledge of the market. His communication was excellent- he always kept us updated with what was being offered, without overwhelming us with unnecessary emails or calls. He was always most professional and totally reliable.
Alex did a great job in the sales campaign, he gave us so much professional advice and huge amount of help to find the right buyer. Really appreciate Alex’s efforts, we sold our property at the right time.
Great help from Alex. He was approachable, thoughtful, professional and very experienced. He helped us achieved a good result from this sale, and arranged a short settlement with the purchaser.
Great help from Alex. While we were planning to put our property on market, someone in the neighbourhood sold their property at a very low price. We were concerned about how much can we get from our property. Alex dealt with this situation really well, he was professional, influencing and helped us to achieve a good result. Much appreciated!
Alex managed the sale of the property with professionalism. Being remote from the sale property Alex helped to coordinate and maintain the overall property presentation and provided weekly email sale progress updates. Alex was always contactable and has an excellent knowledge of real estate in the area. It was a pleasure dealing with Alex.
Alex worked tirelessly to sell this property. His advice throughout was apt, clear and measured; nothing was overstated. Alex's updates and progress reports were comprehensive and instructive. We were delighted to have engaged Alex and his team. Highly recommended.
