Alex's profile

Alex's reviews

  5  
Alex has 23 reviewsacross 8 different locations, showing 12.
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Alex's qualities as told by our client reviews: easy to work with, supportive, friendly, reliable, honest, local expert, clear communication.
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Seller review
Never a doubt!
almost 7 years ago
Never a doubt!

When we first met Alex, he was the third agent that we had approached and spoken to when we considered to sell our unit. After our discussion with Alex there was no doubt in our mind as to who we were going to choose and understood why he was so highly recommended by our friends which dealt with Alex previously. Although based at the Hills area, this did not stop Alex from taking our challenge on at the northern beaches and given the time frame we had decided to sell wasn't the best, Alex did not show any sign of nervousness or doubt! Alex and his team traveled each weekend and midweek for our inspections to be there personally and always communicated with us prior and post each inspection with feedback, suggestions and/or ideas. Alex always explained everything to detail and showed patience with us asking numerous questions and always worked with us rather than against us. His communication skills and professionalism assured us we were in good hands at all times and no doubt we came out with a result where both parties were happy with the outcome! Thank you again Alex and your team! We hope to use your services again one day. Kind Regards

Seller review
Wow! I’d do it all again.
almost 7 years ago
Wow! I’d do it all again.

From the start Alex helped guide me through renting out my property. He secured a high return tenant quickly and efficiently. Time after time, he was able to find someone who was the perfect fit to lease, that maximised my return. When I chose to sell, I was met with total transparency on what to expect with reassuring updates on progress. Alex & Melody were a delight to deal with from the first meeting. I would recommend them to anybody looking to find an ethical, personable, realistic and balanced team.

Seller review
Dural/Cherrybrook house
almost 7 years ago
Dural/Cherrybrook house

Alex worked tirelessly to try to sell our property. Always pleasant to deal with.

Seller review
Excellent Agent!
about 7 years ago
Excellent Agent!

Alex has managed my property for almost 3 years and during this period his professionalism, experience, efficiency and ethical approach were all outstanding. I decided to sell my property and knew that Alex would provide the same level of service, which he delivered on in spades. Alex smoothly, and successfully, facilitated the sale of my property and secured an amount I was very happy with. I would thoroughly recommend him, and the entire team at Raine & Horne Castle Hill, to any prospective clients looking for a reputable real estate agent who will look after your interests as he would his own. 10/10!

Seller review
Great agent!!
about 7 years ago
Great agent!!

I have worked with Alex and Melody for approximately 4 years and have to say that they are absolute professionals who run a great business. We leased our property through Alex and Melody and from the very beginning we felt the level of communication, care and honesty they provided us with was exceptional! We recently sold the same property and again were offered the exact same level of care, support, communication and transparency. We got an absolutely fantastic price!! I have no hesitation in recommending Alex and Melody to any potential clients as I’m well aware that it is not easy to find a great agent, but Raine and Horne Castle Hill sure stand out as they provide all of the above. Thank you both for your care over the years. Many thanks, Anka Maksimovic.

Buyer review
Never give up
over 7 years ago
Never give up

Alex always thinks outside the box when faced with a difficult problem I'm very impressed with his undying attitude to get the desired outcome

Seller review
Our agent Alex and Melody
almost 8 years ago
Our agent Alex and Melody

My husband and I highly recommend Alex and his wonderful wife Melody. We have no hesitation to call on them if we were to sell again. Our experience working with Alex has been wonderful Thank you for your time and advise. Regards Angelo and Grace.

Seller review
Savvy unflappable agent with excellent team
over 8 years ago
Savvy unflappable agent with excellent team

Alex and team were excellent to work with. Friendly and relaxed, they were able to take all the stress and worry out of one of life's most stressing events. In a challenging market with two other units close by that did not sell on the auction day they took everything in their stride and achieved a great result for my sale.

Seller review
Awesome Agent and Customer Service!!!!
over 8 years ago
Awesome Agent and Customer Service!!!!

Hi, Alex and his team from Raine & Horne Castle Hill, have been extremely helpful and professional at all times. If you are looking for customer service, knowledge & courtesy, while dealing with professionals, you will not be able to find another team that is better to work with. They did everything that they said they would, what's more, it was always done promptly, professionally & always with a smile. No question or problem was too big, or too small. I was fortunate enough to have had the Raine & Horne Office in Castle Hill recommended through on online service when I was looking for an agent to manage the rental of my property. Very recently, this eventuated in the sale of the same property. I would go as far as saying that dealing with Alex and his team was a joy and I would highly recommend them if you are looking for a reputable and professional agent. Regards, Karl Swoboda.

Seller review
Outstanding Service
over 9 years ago
Outstanding Service

Our experience with Raine & Horne Castle Hill was nothing but professional, upfront and straight forward. Alex Rouggos was extremely approachable, helpful and his service exceeded our expectations. We are very thankful for the upstanding service provided by the team who made the daunting task of selling our property very easy. With the help of Alex & the team we got the result we were after. We would highly recommend Raine & Horne Castle Hill for their excellent standard of service. Many Thanks to Alex and the Raine & Horne team.

Seller review
Alex Rouggos - Outstanding, highly recommend Raine and Horne Castle Hill
almost 10 years ago
Alex Rouggos - Outstanding, highly recommend Raine and Horne Castle Hill

We would like very much to thank Alex and Melody Rouggos at Raine & Horne Castle Hill for an unfaltering service with the sale of our property. We could not have asked for a more dedicated & professional team and nothing was too difficult. We were guided through the entire process step by step and given constant feedback and kept up to date after each open home and after 4 weeks the house was sold for a fantastic price. Alex and Melody are both professional, present beautifully, have a wealth of knowledge with real estate, local community, schools and financial advice as well as being friendly and very approachable and took great respect with our property at all times. We highly recommend anyone in the Hills District to contact Alex and Melody Rouggos at Raine and Horne Castle Hill if you are looking to sell, buy or rent as I guarantee you won’t look back. We actually had four other real estate agents come out to appraise our property and we believe we made the right choice.

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