I would like to take this opportunity to thank Angelo and the team at Tracy Roberts Estate Agents for their tremendous effort and success at selling my property in Wentworthville. I was assured upon meeting Angelo, that as a client, I would find the selling process to be stress free. That, in fact, was an understatement and I would certainly recommend the services of Tracey Roberts Real Estate Agents to all my friends. Their courteous attention to detail and the fact that the vendor is kept informed about the development of the selling procedure, speaks volumes about their communication skills and consideration for their clients. The staff members, with whom I came in contact, were approachable, polite and always punctual to allay any anxiety I might have had about the selling of my property. I was particularly impressed by the fact that though I was in personal contact with only one member of the staff, the whole team at Tracy Roberts were working towards ensuring that my property sold for the best possible price. Such a selling strategy reassured me that I was getting outstanding service while in the hands of people who really understood the market and were determined to achieve optimum outcomes. It clearly became obvious that the staff in this organisation are trained in much more than how to successfully sell houses. Their “people skills” become evident from the first time a client meets them-a rare quality/commodity in today’s fast paced society, where personal concern for others is often overshadowed by a focus on profit. Having achieved a price well above my initial expectations left me in a state of awe as I marvelled at the teams’ efficiency, time management and coordination in bringing the sale to a successful conclusion. Sincerely and thankfully C. J. Bainbridge
