James made selling our house really easy! Within a few weeks, we had an offer that we accepted and were really happy with. He understands the local market better than anyone and his team were fantastic to work with, particularly Alexi who kept us up to date with everything that was happening along the way. Also Emma who wrote an amazing brief about the property, also so lovely to deal with, and Sarah who assisted James in selling the property. Would highly recommend James and his team.

Very satisfied with the overall experience. Considering it was a new area for us, we were very pleased with all our dealings with James. Very professional and also genuine. Compared to dealing with several other agents in the Peninsula we were extremely impressed with James and Impact Realty.

When we first reached out to agents to sell our home, it was James from Impact who got back to us the very same day. From our first meeting, James put us at ease with his calm, measured and professional approach. He provided us with insights into our home and what strategies were working best in the current market. With their guidance, we sold for $130,000 over our top range, which we were completely blown away by! I would highly recommend Impact to anyone considering selling their home.

We recently sold our property with James, and the entire experience was outstanding from start to finish. James was incredibly efficient, kept us informed every step of the way, and made the whole process smooth and stress-free. His communication was always open and prompt, and his professionalism gave us complete confidence throughout the sale. Best of all, he achieved a fantastic result in a very quick time! We couldn’t be happier and would absolutely use James again to sell any future property.

James guided us through the process of selling with great compassion and understanding of the stresses involved and put us at ease. He was constantly in touch sharing customer feedback and checking in to see how we were coping during the sales campaign. Using James was the best decision!

We had three local appraisals and all came in at a similar figure, but James from Impact Real Estate stood out. While other agents brought standard comparison reports, James arrived with his own detailed reports and spreadsheets that were far more comprehensive and coming from a finance background is a huge plus. James was professional, helpful, and made the process stress-free. Our property sold for top dollar before the first open for inspection, which was a huge win with a baby at home. Communication was seamless, and his assistant Alexi was always friendly and helpful. We wouldn’t hesitate to work with James again.

We recently purchased a home through James. His deep knowledge of the area and years of experience with various house types made a real difference in helping us understand what was best suited for our needs. He was generous with his time, thoughtful in his advice, and always professional. We felt confident and well-informed at every step thanks to his clear communication and genuine care

James is an expert on the local Quinns Estate and shares his real estate knowledge most generously. Our property was marketed well and James was most thorough with feedback and suggestions during the sale.

Our experience with James was as textbook as it comes, from the moment we met we knew he was the right agent to sell our house. Not only did we feel comfortable and feel like we were talking to a long-term friend, even though we just met, there was no smoking mirrors with James. Honest from the get-go with great ideas to achieve top end of our market along with an accurate and bang on value of our property. This guy is the real deal and could not recommend him enough.

James Merchan is an experienced agent who thinks outside the box. His calm, considered approach, emotional intelligence and ability to listen and respond with understanding, make him an excellent operator. James’ negotiation skills are a great strength. I recommend James and his team for their approach, manner and ability to achieve a sale.

James was very easy to work with and had an impressive knowledge of the market. His team backed up well and our property was very well marketed with a high number of interested buyers. We received a great sales result and would highly recommend him.

James was terrific to deal with. He was very honest and straightforward throughout the whole process. His communication and professionalism was top notch and we would absolutely recommend friends and family to work with James and the team at Impact.