Impact realty got us a higher price on our house than we had expected. They had a great understanding of the market and were able to make the process of selling happen quickly and smoothly. All staff we had contact with were professional & knowledgeable - we had no problem getting any question or query answered. Additionally, Impact realty were able to work flexibly around our busy household which made the selling process far easier.
James recently sold our investment property for us. We found James and Deb terrific to work with. They were very knowledgeable, regularly kept us up to date, communicated well with our tenants and made the whole process so easy for us. They were a pleasure to work with and I would highly recommend James and the team to others.
We just bought our first home in Australia through James. We dealt with James, Debs and John. All of them were a pleasure to deal with. Very knowledgable and accommodating when we wanted viewings etc. Great communication between everyone throughout the process. Would highly recommend them. They offered the personal touch which you don’t get with other companies.
Having met James over 12 months ago while browsing for a potential new home, we appreciated the time and care he invested in developing a relationship with us. When the time came to sell our home, we found him and Deb realistic and knowledgeable with their sales strategy and price expectations. They were proactive with buyers, very available to us and communicated transparently every step of the way. Our home sold quickly (and painlessly) at a price we were very happy with and I would (and have) recommended James and Deb wholeheartedly.
I highly recommend James and won’t hesitate to use him again in the future. He made everything simple and easy to understand. He knew exactly how to market our home and who to market it to and that resulted in a very quick sale.
After months with another agent and getting nowhere, we took a leap and changed agents. James had our property sold in 3 days...at a fantastic price in a challenging market. James and Deb knew exactly how to market our property to its full potential which resulted in a successful, timely sale. I have no hesitations recommending James and Deb for anyone considering selling their property.
We had experience dealing with James and Deb through the purchase of our new home. They were both friendly, knowledgeable and helpful. They kept us informed through regular communication and guided us on process given it was our first Australian home purchase. The whole process was seemless. They gave us a warm welcome to the area and shared a lot of local knowledge with us.
We are extremely grateful to James Merchan and the team at Impact Reality Group Mount Eliza for their professionalism and high level of care through the entire process of purchasing of our newly acquired property. James and the team were extremely helpful and knowledgeable across all aspects of the purchase. As we are not currently living on the Peninsula their local knowledge of Mount Eliza was greatly appreciated. Impact Reality were approachable, transparent, considerate, great communicators and maintained exceptional patience where other may not have been as understanding. I highly recommend James Merchan & the team at Impact Reality Group Mount Eliza. https://www.impactrealtygroup.com.au (03) 9787 7308
Deciding to sell the family home is such a huge decision. Firstly and most importantly is choosing the right agent. This choice for us in the end was an easy one. On our initial meeting with James no false promises were given, just honest facts in todays ever changing market..which as sellers it was much appreciated. Both Deb and James from Impact Reality Group Mt Eliza where and are a delite to deal with....selling our house in Mt Eliza Off Market within days. Cheers Karen & Pete
James was very professional and was very knowledgeable.
James, Deb and Marie were very helpful and wonderful to work with. Couldn’t of asked for a better real estate team!!
Couldn’t recommend James and deb enough, very professional, very helpful for me and my partner buying our first house together and so friendly.
