Jess Smith

We had an outstanding experience working with Jess to sell our property in Gungahlin. Before engaging Jess, we undertook a review of potential agents to sell our house, and Jess was identified as a strong contender early in this process. We then “interviewed” Jess to understand her likely approach and to justify why this approach was best for our particular property. Our experience was really positive - Jess demonstrated exceptional emotional intelligence, showed a good understanding of the current market and the pressures involved in selling a home. She handled the process with empathy and professionalism. She developed a clear timetable for the sale process, and her analytical and methodical approach gave us confidence that each decision was carefully considered and supported by a clear strategy. Jess is supported by a great team, whose communication skills and attention to detail were excellent throughout the entire process. They kept us really well informed and responded very promptly every step of the way. Thanks to Jess’s expertise, diligence, and commitment, the sale progressed even more smoothly than we anticipated, and she managed to achieve an excellent result. We highly recommend Jess to anyone looking for a knowledgeable, thoughtful, and highly capable real estate agent.

I highly recommend Jess from Stone to anyone looking to sell their property. Jess provided excellent service from start to finish, managing what could have been a complex sale with absolute professionalism. Because the property was tenanted, Jess helped us build a brilliant strategy: offering the tenants the opportunity to vacate without penalty was mutually beneficial and agreed and was executed perfectly. This was able to be done due to Jess’s deep industry knowledge and exceptional communication. This allowed the ability to present the property to the market at its best and ready for our buyer to move into. Throughout the entire process her sound advice kept us on the right track and delivered a fantastic result in a market that has changed. If you want a dedicated professional who brings strategic solutions to the table, look no further than Jess. Thanks so much Jess !!!

Our journey started in May 2026. Casually looking at properties and gathering information and knowledge. Since then went to several Stone properties, lead by Jess, and got introduced with the level of professionalism, presentation and property standard. Our preference swayed to Stone properties as we were confident that the proerty will worth the price and also receive ample support for any purpose. We got more in touch with Jess during an auction and we saw her dedication to service and commitment towards her role. However, after all the inspections, follow up calls, getting our names and faces exrremely familiar within most of the Stone satff, we confirmed our dream property in the begining of October. There were few confusions before about certain features, but Jess, stepped up with further discussions among the seller, solicitors and us and settled within very short time. Jess also assisting us to perform an early settlement. We are indebted with Jess and her team, specially Alex and Ria, for all the support we recived before, during and after the exchange. We wish all the best to Jess and Stone properties for shines and prosperity in real estate market.

The communication across the agency was uniform. Their trustworthiness will always be a quality I will hold when reflecting with my involvement with Stone Gungahlin.

It was an absolute pleasure working with Jess and the team at Stone Real Estate Gungahlin. They were professional, caring and attentive throughout, kept me regularly updated at every stage, and made the whole process as smooth as possible. Jess’s attention to detail and negotiation helped achieve a great outcome for our family.

Jess was consistently responsive, approachable, and easy to communicate with throughout the process. She was quick to respond to questions, kept us well informed, and made sure we always understood the next steps. She demonstrated strong knowledge of the market and provided thoughtful, practical guidance based on current conditions. What really made Jess stand out was her professionalism, clear communication, and genuine commitment to achieving a great outcome. She also has a fantastic team supporting her, which made the entire experience feel seamless and well coordinated.