Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Buyer review
Jess Smith
over 9 years ago
Jess Smith

Thanks for all your help Jess and making the purchase an easy process. When things got sticky with negotiations I appreciated your level headed and sensible advice. Thanks also for being flexible and arranging access on several occasions.

Seller review
Great agent
over 9 years ago
Great agent

Pleasure to deal with. Got me the price I wanted. An all round lovely person and great agent. Would highly recomend her.

Buyer review
Excellent service
over 9 years ago
Excellent service

Supportive, clear communicator, flexible and very easy to talk to. Highly recommend for her brilliant service.

Seller review
More than happy!
over 9 years ago
More than happy!

This was the first time we had sold a house, so we relied heavily on Jess' advice and were very pleased that we did. She was always attentive and positive and made us feel as if we were her only clients. She was the agent through whom we purchased our new home, and we were so impressed with her support that we did not hesitate in asking her to represent us in selling our house. She provided very sound advice, and instilled a level of confidence that put us at ease, and made us feel comfortable with the whole process. We would highly recommend her as an agent to family and friends.

Buyer review
Perfect communication
over 9 years ago
Perfect communication

Jess facilitates excellent communication between the buyer and the seller. She does not hesitate to keep me well-informed, and is always quick to respond to my questions and requests. Unlike some other agents, she is also not too pushy towards sale and will not cause undesirable pressure.

Seller review
Jess Smith - Great Service - Awesome Result
over 9 years ago
Jess Smith - Great Service - Awesome Result

Jess was energetic and enthusiastic throughout our auction campaign, and was positive and optimistic regarding the sale of our home. She made us feel as comfortable as possible in a time of considerable stress leading up to auction day. Jess has a strong knowledge of the Canberra market and demonstrated excellent strategic negotiation skills to secure a great result for us. Jess's communication with us was excellent, and we received regular updates on buyers' feedback. I would definitely recommend Jess to others wishing to sell their home.

Seller review
Smart and fabulous!
over 10 years ago
Smart and fabulous!

It has been great working closely with Jess. Her market knowledge is outstanding and we are pleased with the outcome of our sale. Thanks again Jess!

Buyer review
Very good customer care
over 10 years ago
Very good customer care

Jess has been very helpful from the start to end. Buying a house wasn't as daunting as I expected it to be. Jess answered all queries of a first home buyer. She is very knowledgeable about the market and has terrific negotiation skills. Jess is always available to address my concerns even after I had settled in. I'm very impressed and overall, I would recommend Jess to someone looking into a buying a house.

Buyer review
Jess Smith from a buyers perspective
over 10 years ago
Jess Smith from a buyers perspective

As a buyer, Jess was incredibly easy to deal with and not dismissive of young buyers unlike a large number of other agents. She was easy to get in touch with and happy to answer the silliest of questions from inexperienced buyers. Jess also put in extra effort to keep us informed throughout the entire settlement process. We couldn't have asked for a better agent to deal with in buying our first home.

Seller review
Full of Energy and Drive
over 10 years ago
Full of Energy and Drive

Overall we were very happy with the work and effort that Jess did in the process of selling our property. Sometimes our view were different to Jess but she took time to listen to them and agreed or provided good reasons to why she had a different view. The final outcome was considered good in the particular selling environment for that period and there is always a risk that you could have done better or worse if the property was kept on the market for longer. Overall Jess did an excellent job in the marketing the property for sale. BZ

Seller review
Thank you!
over 10 years ago
Thank you!

It was an absolute pleasure working with Jess. Jess made sure we were kept in the loop every step of the way. She followed through with every request we made, was professional, attentive and impressive with her customer service skills. It was always nice to see her happy face walking through our front door. Jess is a real credit to McGraths!

Buyer review
A fantastic agent
over 10 years ago
A fantastic agent

As a buyer, I found Jess to be a professional, helpful and friendly agent. She is quick to respond to any questions and she went out of her way to help me feel secure in my purchase. Thanks again Jess.

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